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November 2023 by Money Moves
Extremely friendly staff. The initial rep who welcomed me explained she was new, but she assured me that if I had any questions, her colleague would be knowledgeable. I did have a few questions regarding clearance items and they were explained with ease. The initial rep was very apologetic that she didn't have the answers and I explained that .."we all have to start somewhere."Great Team Work And They Both Seemed To Value Their Job! That's a huge WIN/WIN for both the store and the customer?
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November 2023 by Dianne Richmond
Great service. Loaded the heavy items for me.Have special coupons every month that are a really money saver.
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October 2023 by Minimesuv
We visited this store to look at their kitten that was offered through the Dayton humane society we found on petfinder. It was Saturday, September 30th towards the evening. The gentleman and the young lady were very informative and pleasant and once we filled out an application we were able to hold the kitten that they had there. The whole store was 20% off that day and the next. We purchased several things to get ready for our new family member. Definitely we'll visit again
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August 2023 by Brandon Wickenhofer
This store is always so clean and organized. Even for a place that has a facility for bathing dogs. It doesn't smell like wet dogs. Anyone that knows our furry friends will know that is a huge compliment to the staff there. I try and clean up after I bath our two dogs, but it is not as good as I find it. I hope more people step up and do this and recognize good quality help/service/team members. The flip side, to take the time to say good job also!
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August 2023 by Miranda P
Makayla was incredible!! I went yesterday on my lunch break and was running into trouble with payment methods due to my bank deactivating my card. She was so incredibly patient and kind and I was so grateful. She handled my questions and phone calls with grace and even offered me to use her cashapp if I could send it to her somehow. It ended up working out to where I didn’t have to but she ended up blessing me for my troubles. The woman she worked with whose name I don’t know was also very kind and helpful. When I was carrying food she offered me to leave it at the counter and helped me look for dog toys!! Love this team and will be back!! ?
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August 2023 by Jonathan Feuerbach
Place is an inconvenience. I went to the store on pentagon to get food that they didn't have. They then called this store who said they had it. I go across Beavercreek grab the food only to be told they don't take 100s. The food is damn near 100 a bag. So either they can't tell fake from real, don't have a counterfeit pen or can't count change but completely wasted my time tobwhere I have to try and find it somewhere else
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July 2023 by Lynsey Bradshaw
Very sweet employees lots of sales regular prices kinda high
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June 2023 by Craig Moore
Great that you can take your pet in and look around. I thought the prices were a bit high. Staff acknowledged me upon entry but basically disappeared after that until I was ready to check out. Would return again, but mainly because of convenience.
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June 2023 by Mandy
Please figure out how the store registers removes tax for tax exemt customers. It is truly inconvenient that the closest pet store to my house, that I has accepted tax exemption since it opened, no longer knows how to apply it.
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May 2023 by Jesse Orion
Walked around the inside of the store with niece, upon her insistence, but didn't see cute and fluffy baby animals we had hoped for. There were two adult cats which were friendly and available to adopt. No puppies, or bunnies, or fish. I suppose the store specializes in supplies and not pets, as the name indicates.
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January 2023 by Maxwell Lai
Pet supplies plus is where I do all of my shopping for my pet. Great dog wash facility with everything you need. They also have a couple cats up for adoption through the local rescue.
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January 2023 by James Ledford
Good place, convenient to me and seems fairly priced. Nice staff too.
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January 2023 by Nathalie G
Super nice staff. The bath area is very convenient and affordable. We have 2 big dogs who need a bath every week after our muddy hikes and stinky river swims. We buy the punch card and it is very worth it! I forgot my card once, but the staff recognize me as a regular and still let me bathe my dogs. They provide shampoo, towels and dryer. I love that place. I started buying dog food from them rather than online.
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November 2022 by Daniel Rader
It was our 1st time using the Dog wash with our new family member Max. Everything went great they had Everything we needed. Even towels, and a blow dryer and smelly good stuff lol
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October 2022 by Samantha Shumaker
Some of them know what they are talking about but others don't really bothers me that they don't carry live plants for turtle tank though.