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December 2023 by sara sperry
Amber was great to work with! She took the time to understand my needs and made sure I got what would work best. Will definitely shop Sleep Outfitters again.
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December 2023 by Aman Singh
Would give this place 0 stars if I could. Worked with Amber, when I first bought a mattress and frame set, she put my delivery date for 2099, and I didn't have a mattress for 2 weeks because they did not want to accommodate my schedule, or communicate the fact they couldn't. They'd just show up to my place, not call me, and leave without a word. This happened twice. After I got the bed, the spring box broke within a couple weeks. I called to have it replaced by Amber, who then screwed up my order a second time, delaying my replacement for a week. Terrible customer service, and terrible products. Go elsewhere if you can.
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December 2023 by Lauren Repp
We came to buy a mattress for our new guest bedroom. Amber was very helpful and knowledgeable, showing us several different options, and gave us prices on them as well. She made sure we got exactly what we wanted for our guest bed.We left with our new mattress the same day!
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November 2023 by Jessica May
Amber was amazing and helped me and my partner so much with choosing a pillow. We were here for at least an hour and she was super helpful and even showed us the softest bamboo sheets that we had to purchase! We got a super good deal on the Tempur-Pedic Promid pillow. She gave us such a better deal! I'm so glad we came here because we were about to buy them both at mattress firm and it would have been like $360 before tax! We will definitely come back if we decide to purchase a mattress. Amber definitely provided excellent customer service! Thank you!
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October 2023 by Tina Beecham
Amber was very knowledgeable. I told her my budget and sleep habits. She directed me to 3 choices. And I feel I picked the right one. Store was very nice and clean. I appreciate the attention Amber showed to my situation.
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September 2023 by KATHY J
I had done internet research on top 10 beds of 2023 and read the reviews. The common thread was unhappiness and having to return the internet purchased beds. Sleep Outfitters was in the area and had two of the top ten beds; decided to try the beds out before purchasing. Amber was our Sleep Specialist and gave us her undivided attention during our testing process. Amber knew her product and made excellent suggestions. In the end we were happy in making a purchase at that time. Thank you Amber!
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September 2023 by Bridget Reibeling
Clean, quiet, and such a calm atmosphere. At least, calm until Amber helped us find the perfect bed for my girlfriend and I. She's a light sleeper, I roll around like a rotisserie chicken. We now have the right bed to cushion my old bones and spare her nerves and we can both get our beauty sleep. Not that she needs it ;) For real though, this was absolutely the fastest, fairest, least stressful adultish purchase of my life! Amber made everything simple, and streamlined. She even went above and beyond and helped us get the boxed mattress to the car. She deserves pats on the back and cookies!
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September 2023 by Summer L
Amber was amazing! this is the second time I've bought from sleep outfitters! Brian helped me last time and he was amazing too! super intuitive and explained everything in detail.
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September 2023 by Beden Chew
Amber was very helpful in helping us determine which bed was perfect. Helped received right when we got inside the store and was informed just what we needed.
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August 2023 by Adam H
Amber listened to our needs and wants and matched us up with the perfect bed system that works for the both of us. She had us try several different comfort levels until we found the best fit. She answered all our questions and explained everything thoroughly. Will definitely come back. Thank you!
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August 2023 by Bailey Chandler
Wonderful experience! We weren’t even expecting to get a bed but Bryan and Kyla gave us such a great deal that we had to take it! They were wonderful and we are so excited for our new bed!
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August 2023 by Micah Kartchner
Brian was very knowledgeable about all of his products and was able to give great answers to all of my questions. Exceptional customer service from the moment I stepped in to the moment I left. Even helped me load the things I purchased into my car.
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August 2023 by Ann S.
I highly recommend Sleep Outfitters on N Fairfield Rd in Beavercreek, OH. This was my second mattress purchase from them. I chose them because they were so good the first time around. And this second time was no different. I got to try out several mattresses within my specifications (hip pain, hence medium-firm mattress) and found one that worked for me within minutes. Because I was a return customer I received a discount and a free Serta pillow to boot. Best of all was the free delivery, free removal of my old mattress, and delivery within two days of purchase. You couldn't ask for more!
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July 2023 by Erika Whiting
Brian was most helpful in assisting us select a mattress. Very engaging.
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June 2023 by Kimberly Adams
Brian gave incredible service. He was informative, helpful, respectful and attentive without being pushy or fake, which I truly appreciate. We had a lovely experience here and will most definitely recommend others to him!