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April 2024 by Ashley Lyman
Amazing, every part of it! From the moment I walked into this store I felt seen and welcome. I made a purchase and will be back!
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March 2024 by Erin McDaniel
Nice selection. Customer service was great!
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February 2024 by Victoria Carlisle
I placed an online order for pickup, When I arrived they let me try them on. The staff members were so kind and helped me with measurements to get the right size!
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February 2024 by Katy Harbeck
I've been shopping at this location for years !! Recently the store manager was very rude to me due to a return that was cash back with a receipt . Had major attitude and wanted to give me a store credit . Then another time I was checking out applying discounts the same discounts I use everytime . I price match and use the 10% off from the receipt survey and Taylor at the Greene didn't no how to do it so she got a manager then proceeded to roll her eyes as she seemed so annoyed. Those 2 employees are awful. I do really enjoy April and Marlo they are what customer service is about and really show pride in their work and are always happy to help and so kind . Will no longer be visiting this store due to the rude annoyed unpleasant employees, and good luck making a complaint to upper management . The district manager does NOT return calls or address complaints whatsoever.
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January 2024 by Tiffany Tiffany
There were three employees in the store today and every single one of them were amazing.
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January 2024 by Caitlin
Entire time I was there staff didn’t say a word and just talked to each other. I was one of two people in the store. It was incredibly uncomfortable.
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December 2023 by Melissa Reeves-Payne
Great store, friendly staff
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November 2023 by Tracy Royal
I was able to find myself a few new clothes that actually fit me. It's been a long time since I could afford some new clothes. Definitely check out their huge clearance section, they had tons of stuff.
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November 2023 by Rockhopper
April was extremely helpful, considerate and all around a extremely knowledgeable. Even though she was the only worker, she handled the customers(and us) with grace!!
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October 2023 by Tim Bailey
We went to return product, the person handling the transaction said she was the manager yet had issues finding items from a web order. This isn't the first time that the person handling the transaction had issues with parts of the transaction, sounds like a lack of training. She left us hanging in the middle of the transaction to get the backdoor, there was another associate working who could have handled that and not left us in the middle of the transaction. Poor customer service! Wouldn't return an item because it had been washed and had a defect, the defect in the item didn't appear until being washed. A company that cares about their customers would accommodate their customer and stand behind their product. Torrid, apparently not! Not impressed with this location, would not recommend.
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September 2023 by Marilia North
the workers at the Fairfield mall are ever so nice, but at the Greene, not. There is one worker that every time I order to be delivered at the store, she is a rude and mean person. Every time I go there. I'm not using this location anymore. I took some clothes did not fit me, she said could not help me .I went to the Fairfield mall, and they gave me a store credit. so, the person at the Greene shouldn't be working with the public at all. She looks very annoyed every time a costumer goes inside the store. she should be at home sleeping. imagine if everyone treated the public the way she does? all stores would be closing.
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June 2023 by M M
Good deals on clearance, but employees were not friendly. I was not greeted when I entered the store, and I was mostly ignored throughout my entire shopping trip.
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May 2023 by Pamela Black
The best clothing store for women ! Trendy styles.
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April 2023 by Lana Huynh
Megan LITERALLY made my day!!No one has ever helped me figure out my true bust size, but then I met Megan! She was so kind and helpful and was very patient with me! Super appreciated her making my shopping experience today memorable. She's a 10/10!
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March 2023 by Tianca Snow-Smith
They are always nice and helpful.Never to pushy either.