-
October 2023 by Manuel Blessing
When you are looking for a really nice gift for anyone in your family and you are near Dayton, you should stop in and see Jeanie, and Jeffrey. I have rarely had such wonderful customer service, or met nicer people. I recommend this store to anyone.
-
October 2023 by TM Embs
A small version of what Rikes downtown used to be. Fantastic shopping experience. They have items you can't find anywhere in this area. The selection, environment, and pianist, everything is lovely.
-
October 2023 by Byron Risdon
I recently had such a wonderful experience with the customer service at Von Maur that I couldn't help but share my positive review. From the moment I entered the store, I was greeted by friendly and attentive staff members who made me feel welcomed and valued as a customer.Deborah was extremely knowledgeable about the products and services the store offered. She was able to answer all of my questions and provide helpful recommendations based on my needs and preferences. It was clear that she was genuinely interested in providing excellent assistance and ensuring my satisfaction.She went above and beyond in assisting me. Deborah patiently guided me through various departments, helping me find the items I was looking for. I was really impressed with the level of personalized service I received.Overall, the customer service at this store exceeded my expectations. Their attention to detail, personalization, and problem-solving abilities made my shopping experience enjoyable and stress-free. I will definitely be returning to this store in the future and highly recommend it to anyone looking for exceptional customer service.
-
August 2023 by Joy Lucas
Staff very helpful.beautiful store and many places to sit down which is nice for the elderly, which I am.
-
July 2023 by RJ
One of the best stores. Always love going in the shoe clearance room.
-
April 2023 by Teresa Smith
Linda in lingerie was extremely helpful in pulling a pair of Kate Spade pj’s for so my husband could pick them up on his way to the Base! Thank you, Linda, for your professional and courteous assistance!
-
March 2023 by Outlaw Silverado
The men’s department is always very helpful and goes the extra mile to put the right fitted shirt on your back.
-
February 2023 by Kevin Gilbert
Great atmosphere, great merchandise. Salesperson could have been more invested in my experience but overall a good visit.
-
February 2023 by trish c
This store gives me vibes of "Rikes" downtown back in the day. I love the piano player. There are always offers of "help" without being intrusive. The store always looks spotless, including the restrooms. I went to find a certain brand of pants, and the website showed in stocks at the store. I could not find it when I arrived. An associate looked it up and also showed it in stock. I was still unable to locate it. A disappointing visit. I will just order from the brands website.
-
February 2023 by A trombino
This is a fantastic store that more people should check out. Sale markdowns weekly, down to 75% off!! Also a fun place to work.
-
January 2023 by Scott D.
Wonderful customer service. I was looking for a purse for a gift for Richelle, my wife, I described what I wanted to the sales associate, then she took me around like my own personal assistant until I found something I though Richelle would like. They you get free gift wrapping. Well I was wrong, Richelle wanted some thing less fancy, when she went back to Von Maur the same sales associate remember me and helped Richelle find a better purse for her needs.
-
December 2022 by Brendan Epps
In the fragrance department, Victoria took time to help me understand different scents and helped me identify what i like and don't like. She has amazing customer service and patience. While she gave me undivided attention, she politely excused herself to help others as well and left me with clear ideas to continue while she stepped away.She's an exceptional example of customer service, because she treated me and the other people with whom she interacted with respect and consideration. It was clear her coworkers also respected her.
-
December 2022 by David Treadway
Super nice & nostalgic. Live piano, friendly staff, excellent selection of quality brands. This is the way your top department stores did business 25+ years ago but they are all gone except this one. I love going in here even if I don't need anything but I always walk out with great things because it is such a nice experience.
-
December 2022 by Mat Fairband
I'm not the trendiest person, so it's nice to be able to walk into Von Maur and let the friendly experts there help me select from a wide selection of high quality and stylish clothes. Not to mention the great gifts, cool home accents, and a lot of other terrific things!
-
November 2022 by Andrew Garrett
I called inquiring about maternity dresses for my wife as we are planning an elegant photoshoot. The employee stated this was something they did not carry. I asked if she could recommend a place locally that did deal in such things, to which she replied that she knows other stores around do, however she would not give me that information. I understand not wanting to give away sales to any competitors, however I find it in very poor taste to not be helpful in an area you would not be in competition with seeing as how you do not deal in such things. I don't know if this is company policy or a personal decision on behalf of the individual, however it has tainted my view of their staff being courteous and I will remember this next time I'm in the area shopping.
