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October 2023 by Peter Chen
I will never return to this Walmart Vision store again. I don't appreciate their Up Sales tactic and rude customer service. I went to the Walmart Vision Center on Pentagon Blvd this afternoon trying to get a pair of basic reading glasses. I asked for the basic plastic lens ($30 for the lens), but the sales person kept wanting me to buy upgraded lenses ($60 and over for the lenses). When I insisted that I just wanted a pair of simple reading glasses, he rudely told me that Walmart does not sell the basic plastic lens, as they want their customers to have a pair of quality eye glasses. Yet, why do they have the $30 price tag for the basic plastic lens, if they don't intend to sell them? Walmart Management, if you don't intend to sell the $30 Plastic Lens, please remove this option from your offerings. Don't bait & switch!
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September 2023 by Ivori Reed
I spoke with someone by the name of Ryan and they was sooo helpful!! I've been having issues trying to figure out how to get glasses asap bc my vision is so bad and he was the absolute most helpful out of numerous places I called..Thanks Ryan!!!!
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June 2023 by Thomas Sparks
I recommend going to a different store. I went in for an eye exam, the doctor NEVER wrote my prescription down after the exam. To the point I had to call the store over 5 times for them to correct it a week after the fact. Once I finally got them to fax my prescription to a different store, the doctor himself wrote it down improperly.What kind of doctor is aloud to be so neglectful. Do better
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February 2023 by Eden Tatum
Called a week ago to set up an appointment on a Saturday, and the lady never said anything about the fact that they did not accept insurance on Saturdays. After my appointment is over and I go up to pay she informs me that they do not accept insurance on Saturdays because the “doctor goes to other Walmarts” and sees people. I have never heard of this and there was NO signage that this was a policy. Extremely disappointed and mad. I obviously would have never made an appointment for a Saturday had I known this was the case!! This should be said to the customer when they are setting up an appointment!
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February 2023 by Thomas Wildenauer II
Cannot recommend and will never be back. If I could give this zero stars I would. Even after all the mask protocols have been lifted they still enforce this. Was told I had to wear a mask for the initial exam but could take it off before seeing the optometrist who refused to wear a mask as well. The optometrist was very nice and seemed to know well his job and I’m all honesty his exam was thorough and professional. What I didn’t like is seeing the book of Marxism on prominent display in his exam office and him preaching to me about how the government shouldn’t tell me I need to wear glasses that I should wear them because I wanted to … and I quote “that’s liberty isn’t it”. After the exam I was made to wear a mask yet again and told the policies of the doctor were not shared by the glasses sales department. My exact quote was “I liked the other guy better”. Then when I asked about contacts was told my initial exam was not enough for contacts and would have to pay more to get that particular prescription. I was told they would call when my glasses came in.. they did not. When I picked up my glasses I was again told to wear a mask… when I refused they told me they could not help me with the glasses, handed them to me abruptly and told me I was on my own. If the optometrist sees this I highly urge him to call me and make this right.
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February 2023 by Amanda Wagner
Cyndi was so helpful and patient helping my 2 kids pick out their glasses.
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May 2022 by Nick H.
Ryan is always super helpful in buying/ordering contacts/eye glasses. He's very nice and clearly knows what he's doing. Helpful and reliable staff.
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February 2022 by Aimee Thor
The doctor is very nice, but the optometry staff is rude, unhelpful, and unwilling to give you your prescription. I had to go back 3 different times and stand in a huge line just to get a hard copy of my own prescription! Totally unprofessional and was treated like a dog by one of the female staff who had a nasty attitude. I hate this place and will never ever go back! Bloody awful! Save yourself a headache....go somewhere else!
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February 2022 by Michelle B
I brought a friend in to buy her glasses on 6/17/21, and An employee named Richard helped us and he was Great!He explained the process and was extremely helpful in making our selection! Thank you Richard you deserve a Raise!
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February 2022 by Ronald Humbarger
This is a very unprofessional office. I'm an over-the-top trucker. Made an appointment for when I was on home time. The doctor decided he didn't want to come in that day so they called to reschedule . No regard for the patients schedule. I'll be on the road for the next 3 weeks. If the office is scheduled open , it should be open.
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February 2022 by ron parman
Good place, nice people.