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December 2023 by Lillian Ruffin
They communicated well with updates, my car was ready on time and the general manager was very helpful with a concern and she resolved it quickly and effectively.
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December 2023 by George Coates
The first time I called Crash Champions I was greeted by a friendly voice. When I arrived at Crash Champions the atmosphere was warm & inviting. The Ladies greeted me with a warm & friendly smile. I was very impressed with the courtesy & professionalism in which they conducted their business. Everything that they promised that they would do was done with excellence. They promised to keep me informed daily by text or phone calls to keep me abreast on the progress of my vehicle repair. Needless to say , Crash Champions did not disappoint me at all. I am so pleased with the workmanship that was done on my Vehicle. I would like to say, Thank you so very much Crash Champions for Exceptional customer service. Also for Excellent work on my vehicle. I highly recommend your company. My entire experience from start to finish has been stress free. Thank you again Crash Champions, YOU ROCK!
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December 2023 by Kenneth Smith
Crash champion is great, they did a phenomenal job on my Dodge Challenger. It looks and rides like brand new and it's a 2014. I'm totally satisfied with the work that they did. And I would recommend anyone i know and don't know to go for their auto repair.
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December 2023 by Ileane Jeffries
Excellent work!My car was repaired in a timely manner and when I picked it up it was clean inside and out. Better than when I dropped it off.The communication was excellent! All status updates were sent via text and/or calls when needed. I never had to guess or wonder what was going on.I would definitely recommend them!
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November 2023 by Petrina Patterson
Excellent repair, professional service and staff. They stayed in touch with me through the whole process. I highly recommend Crash Champions in Bedford Hts OH My vehicle looked brand new inside and out! If I need.collision repair I definitely would go back! I had an accident with a lot of passenger back door and panel damage. It looks brand new now!Services: Painting
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October 2023 by Charles Williams
Not only did they complete the work in a timely fashion, but they clean the vehicle inside and out which was a complete surprise to me.Service: Body & Trim
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September 2023 by Mindy Moore
I hadn’t had an accident in nearly 10 years and I remember it being a horrible and drawn out process trying to get my car repaired. Everything was smooth and everybody was helpful and I got my car back in a timely manner. Definitely nice to work with good people in an unfortunate situation.Service: Body & Trim
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September 2023 by Ray Buford
Super professional, courteous staff. Shop keeps you updated on all aspects of the repair process! No amount of questions is too much for this place.. I asked many. Highly recommend to any and all needing repairs.
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September 2023 by Trina Dunlap
Great place! Exceptional customer service, my car repairs were flawless and my vehicle was ready a day before they promised.Service: Body & Trim
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July 2023 by Deloris C
This was our second time for them doing work for us, they are a place that we recommend
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June 2023 by Mark Sistrunk
Crash champions was very kind and respectful I like the way they had a rental service waiting for me at the intake of my automobile I like the way there service man repaired my vehicle very neat the paint matched up very well with my car can't tell the difference I even like and respect the way they even clean my mats and windows on the inside of my automobile crash champions to me is an A1 10 star business I would recommend this company to anyoneService: Painting
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June 2023 by helen cloud
Doing my time at crash champions very nice and concern about your needs.they do excellent work. and I was very happy will always tell my friends about them 5 starsServices: Painting
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May 2023 by Run Avril Run Cleveland-Band
Our car was hit and we brought it to them. They did a great job. Great customer service also.Services: Painting
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February 2023 by Sharolyn Glenn
I was involved in two accidents in a little over three months! I just picked them to do my car the first time because they were closest to home. I knew nothing about them otherwise. They were AWESOME!!!! They actually got my car looking BETTER than before the accident - both times!
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February 2023 by Linda C
I wonder how Subaru has picked this location as a certified collision repair center.If you are thinking about taking your vehicle here for repair, think twice.Geico took my vehicle here for repair.10 weeks later, my car is not ready yet.They keep changing their excuse for the delay. And they don't commit to a delivery date.They said they had started the repair a few times. Later it turned out they had not.The female employee who answers the phone is very unprofessional. Shas giving false information quite a few time so far.And no one picks up the phone at the number listed on the main Crash Champions website. It's an automated system that hangs up on you after a few iterations.
