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January 2024 by Chet Brown
Great experience, professional, made car buying experience easy. Listened to what I wanted and needed. Definitely will be a repeat customer and recommend my friends and family!
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January 2024 by Patrick Patterson
I had a great experience with all the staff at Tim Lally Chevy. Big Jeff was awesome explaining as much as possible about the EV I purchased. There is still some information to absorb just because it is a different driving/owning experience. Jim was great getting me through the financial portion. I also was taken back from his hoverboard and the puppies in the dealership but loved both. I just wish I lived closer to get any servicing needed (~ 45 miles).
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January 2024 by Krystal Wentz
Mz. Brenda Milliner and her team were so wonderful. She went above and beyond to get me into my new vehicle. My Chevy Equinox has been down for about a year now and I was desperately looking for a vehicle that fit my style as well as my budget. This woman went as far as providing transportation back and forth from home to the dealership HERSELF. The process was so smooth and she made me feel so comfortable, like a big sister. I can't thank her enough for what she did for my family. If you visit the dealership, make sure you ask for her by name, you won't regret it!Thank you so much!!
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January 2024 by Shehryar Iqbal
I did an inquiry on a Torch red C8 and to be fair I have to give this 5-stars rating under the name of Mr. Joey Hurtuk. Right from the beginning he was incredibly helpful and thoughtful of the fact that I am in Texas and the vehicle was for sale was in Ohio at their dealership. He took me on a WhatsApp call and answered each and everyone of my query. He showed me all the detailed features of the C8 and remained patient and professional during my never ending questions session. If I can choose, I would only buy a C8 from this fine young gentleman, who is courteous, professional and above all very knowledgeable. I really wish that I could have purchased that C8 just because of Joey's excellent service and the way he explained everything about the car. Thank you Joey for all your help and tireless efforts.Best wishes,Shehryar Iqbal.
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December 2023 by Daniel Mawhorter
Bill Paolella is a great salesman and representative of this dealership. He was professional, courtesy, and honest about the 2023 c8 I was interested in. I drove 3.5 hours to purchase the car and had my expectations exceeded. Bill gave us a tour of the dealership and spoke highly of the owner and his colleagues. What an outstanding dealership and employees. This has been hands down the best experience I've had buying a vehicle. Just for reference this is my 47th vehicle I've purchased so it's saying a lot. Only wish they were closer so I could have services done at there dealership.
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November 2023 by Max Provateare
Efficient and professional experience. I’ve been searching long and hard for a Tahoe that works for my family. Joey and Brock understood my wants and needs and I left the dealership completely satisfied. Thank you Tim Lally Chevrolet and your exceptional staff for helping me get into my dream car ?
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November 2023 by liz gesis
Process was great from start to finish. Joey really listened to our needs and helped get us a car that fit our family perfectly. Overall completely satisfied with our experience!
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October 2023 by Julianna DiMarco
My family has consistently bought cars and work related vehicles from Tim Lally and always have had a great experience. They not only make it easy, but they do everything they can to make sure it’s all taken care of. I personally loved my experience working with Big Jeff because he is personable and looked out for me during the whole process. He kept me up to date on when my car was coming in and got me really excited about my new car.
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October 2023 by Maryhelen Zabas
Service was prompt and excellent. I was informed about what needed attention and given the price for my approval before work commenced. Price was reasonable and work well executed. I appreciate Tim Lally Chevrolet.
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September 2023 by Abdullah Hanna
My salesman Bill has been amazing! Bought my dream car 3 months ago from him and it’s been great! He’s an amazing person and super kind! Thank you again Bill for everything!
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September 2023 by Jarrod Berger
I wouldn’t buy a car here if you are a first time car buyer, my experience was okay at times but each time I’ve visited there I was honestly disappointed by one aspect or another. Sadly ruined my experience, my dad worked for GM when I was growing up, this was my first “brand new” car, and I only have driven General Motors Cars in my lifetime, but this experience will likely make it the last.An interaction was poor from leaving of a deposit to secure the car, the process of getting the car, and a service visit.If you know everything about cars or how dealerships work then maybe you will have a decent experience, because you will know when something is going wrong. But I wou
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September 2023 by Dwayne Lucky
Mz Brenda Milliner was totally awesome, honest, and professional. It was very easy to do it there. My last two trucks was Ford's and we I went there to get my third, no one give me the time of day.With the help of Ms Brenda the switch from ford to Chevy was one of the best things I can do.The truck is great
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September 2023 by Damon McClendon
Just horrible...No professionalism. Decency.Dropped my car off overnight.Filled out the form - telling them my concerns. (TUES apt.) INever heard from them until I called to check on my vehicle.So ,now we are communicating thru texting.Long story short- go pick up my car after like a week. Paid $200 plus. Wanted reassurance that my car was serviced & good to go. Didn't get it from James - service tech. Got the mechanic to look over my concerns before driving her home.He saw my concerns now. So,car needs to stay - order parts. Fix issues I brought it in for & told them about.Now more lack of communication- I sent them an email- stating my unhappiness... displeasure.Car finally fixed after another week. Big bill of course.Going to have to find another good, decent Chevy dealership.
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August 2023 by Barb Zimmerman
Our salesman,Jacob, was very professional and knowledgeable. He was upfront about possible changes to our car order and the length of time the car would arrive. At car pick up, he schooled us in basic elements of the car and how to download apps. We received a fair trade in price for my Civic and left very pleased. We had an excellent experience and would recommend Tim Lally Chevrolet. Jacob was an awesome salesman. Thank yous all around.
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August 2023 by Kyleen Hopp
I was previously working with a different dealership who refused to honor the GM Employee discount. After a verbal altercation they agreed. When we set foot into the Tim Lally dealer everything was different. The answer to “Do you honor the GM discount?” Was “Yes of course.” It was instant relief. We knew we would purchase our Chevy (and all future) from Tim Lally because of this initial impression. From the cleanliness of the facility, to physical cars on the lot (boy did that make a difference!) Tim Lally stood out among the rest. Thank you for making this process easy, fair, and quick.
