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June 2025 by Chris Wallack
Tried calling service a few different times (3) over a day to get service scheduled and was hung up on everytime.
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June 2025 by LeSean Roberts
Kent was my Salesman, talk about professional, he was it. Worked his magic and I couldn’t be happier with my new G70!
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June 2025 by Karen DiPietro
We are extremely pleased with our new car and our salesman Bosko was outstanding! Would highly recommend him!
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June 2025 by Anuj Kwatra
Bosko was exceptionally helpful throughout the process of viewing and selecting a 2025 GV80 from their inventory. He was able to get me into the exact trim I wanted with no added difficulty. His post purchase eagerness to help with the technology / other aspects of the GV80 has also been outstanding. I recommend Bosco and Genesis of Bedford to anyone looking to buy a Genesis in the northeast Ohio area.
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May 2025 by hugh m
I recently purchased a vehicle from the Genesis dealership on the Bedford Auto Mile, and I couldn't be happier with the experience. Bosko was my salesman, making the entire process smooth, stress-free, and enjoyable from start to finish.
Bosko was incredibly knowledgeable about the vehicles. He answered all of my questions with patience and clarity and never made me feel pressured at any point. He took the time to understand what I was looking for and helped me find the perfect car that met my needs and budget.
What really stood out was his professionalism, honesty, and genuine commitment to making sure I was comfortable and confident in my purchase. He walked me through every step of the buying process, and even followed up after the sale to ensure I was happy with everything.
If you're in the market for a new vehicle, I highly recommend asking for Bosko at Genesis on the Bedford Auto Mile. He's a true professional and someone you can trust to treat you right.
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May 2025 by Jolie Warden
I was having my car serviced today and just happened to see this beauty! I have never seen this color on a Genesis before. I’ve been coming to this dealership for over a year now and the staff is always friendly and helpful. I would recommend their sales and service staff because they are always professional.
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May 2025 by sheila packard
Brittany was able to help reset my navigation and Kourtney was equally awesome
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May 2025 by James Singleton
Nick is nothing less of awesome! I wouldn't work with anyone else!
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May 2025 by Liz Taylor
Always great service and friendly staff. Nick went above and beyond to make sure we were happy and satisfied with our car purchase.
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April 2024 by 박재열
My car smelled like grass after the service. The advisor told me he'd make it on time, which wasnt fulfilled at all.Would never go back to this place again. Reserved this place as other Hyundai centers were filled on time when I was avaialble, no wonder why they had so much slots.
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January 2024 by Gordon Bennett
EXCELLENT EXPERIENCE FROM START TO FINISH
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December 2023 by Diane Stack
Big improvement in service waiting area since last visit.
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September 2023 by Corey Betke
Stay away from this horribly run service department. Took my car in because my GPS is acting up and 3 days later got it back saying I needed to update the software even though it was up to date. Took it back and they said there was a new software update to do but they installed the same version that had been on the car since before the first visit. Now they say they won’t accept my Allstate extended warranty even though other dealerships accept it and I bought it directly from a Genesis dealer. Complete waste of time and it still isn’t fixed. Go elsewhere.
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September 2023 by Joshua Dolesh
Bought a 2024 GV80 from Genesis of Bedford. Bob Randall took the lead and Kourtney Nannarone handled some of the nuts and bolts. Bob was a consumate professional and was quick to make sure I saw what I needed. He was a "no pressure" kind of guy which was refreshing.Kourtney did a lot of the other aspects of the sale outside of showing the cars, and she was very knowledgeable about the whole Gensis lineup and their tech features. She immediately made me feel like I was talking to an old friend. It felt like she enjoys what she does.I also want to mention the trade in evaluator (can't remember his name) who, although he drove a hard bargain, also took the time to speak with me like a real human being about life stuff and not just cars.Generally, these three sales people made the experience painless, interesting, and enjoyable. I would buy a car from them again, hopefully, next time at a stand alone Genesis dealership.
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September 2023 by Daniel Waters
Bob will have you in a new Genesis within the hour. He streamlines the paperwork, has a great personality and works hard to seal the deal. You will be sad to leave, even though you are in a new car
