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November 2023 by Sylvia Johnson
The cars and visit was top of the lineIt was a wonderful experience. And if the car I wanted comes in the saleman Omar took my info and garenteed he would notify me.
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October 2023 by Emily Porter
Tahja was great; not pushy - super friendly. Everything was quick and painless. I recommend!
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June 2023 by Daniel Valentine
This was the worst experience trying to buy a car. We went in, test drove a couple, and our son decided on a car. That was as good as it got. We were there past 5 so the bank was closed. So we offered to put a deposit on the car, which they said was not enough. We offered to put more on it if needed and the salesman said he didn't think it was necessary. Monday comes and the salesman was supposedly getting the paperwork together, to find out they sold the car! Now, since they ran my son's credit and my credit 6 times with different banks, it dropped our score and came away with no car. The only option they gave us was to get a car that he did not like. It was ridiculous. We will never go back and I will make it my personal mission to make people aware of their practices every opportunity I get.
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May 2023 by Ryan Vinci
Best used car dealership in Ohio! Jake, Carl and Ira were amazing and made the whole car buying process easy and fun!
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April 2023 by Abigail Rodriguez
They were So great! Abe, Ray, and Eddie were so very helpful, and they worked everything out so we were able to walk out of there with a Prius! A lovely car, clean ... Eddie especially was very kind and personable. He was so helpful, and was not pushy at all, like other places can be. He seemed so upfront, positive and transparent with the information, and even gave us the Carfax information upfront, it wasn't even an afterthought for him... Which is way more than I can say for other dealerships! I appreciate Abe going through the paperwork with us, and dealing with our meticulously methodic ways ? lol ? so thanks for being so patient with us! ? Thank you Ray for making those calls for us to be able to get the car, and get on our way to the Road trip ?️ we are taking now! With our ? "Blue" ? I am so happy with your Company! You've made two happy customers... We will remember you ??⭐⭐⭐⭐⭐ 5 Stars ! ✨
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April 2023 by Katlin P.
Had to take my car in for repair. I had purchased at Jay Honda pre-owned cars in Dec. 2022.Was having brake noise and hoped it would be a quick and easy fix. Turns out the front brakes/rotors were after-market parts and were starting to fail.It looked like it was going to be a hefty bill. After speaking with Ty, he suggested I reach out to my sales person, Tajia. She and Dan, Ray and Ty all worked out a REALLY great price on the brakes, throwing in some discounts wherever they could. New brakes, clean car and money in my pocket. All the staff was great!
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March 2023 by Billy Killmeyer
I had a great experience with Eddie from Jay Honda at the pre-owned building. He was extremely informative, patient, and helpful. I did not receive what one would call the stereotypical dealership experience. Eddie was very attentive and I never felt pressured into making a decision by him. I came into the store knowing exactly which vehicle I wanted and it was ready to go when I showed up. I had to purchase my vehicle over two different days and Eddie was in good communication between the days making sure I had all the information I needed before coming back to do the financing. I would definitely suggest Jay Honda (and Eddie specifically) to a friend, colleague, or family member if they were in the market for a vehicle.
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February 2023 by keith castello
Well… i wasn’t planning on spending 2 evenings this week at a car dealership but dealing with Eddie and Terrell made it so much more bearable. Helping my 78 year old mom get a used car & i must say from start to finish Eddie our sales guy and Terrell in finance were exceptional. Just incredible humans. Very helpful, kind, professional. I cannot say thanks enough for how great they both were. Truly appreciate all your help!
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January 2023 by Olivia Slama
Tahja was super helpful and friendly in assisting in purchasing a new vehicle. She answered all of our questions ad made it an easy experience! Would definitely recommend coming to her if you’re looking for a new car!
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November 2022 by Bruce Taz40br
Had a great experience with Jay Honda... Edwin (Eddie) my sales men was knowledgeable about the vehicle I was purchasing. He also went out of his way (a long with the sale team) to accommodate me due to my disability.Would I do business again with Jay Honda, YES.
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November 2022 by Ebony J.
Yelpers, I went here before, about a year ago, and did not like the service at all. However, I went recently and the service department received me well. I felt comfortable and unafraid. The service tech gave me necessary information so I can safely navigate winter without having to put out too much cash. I don't know if this is accurate but he said that Honda techs are not allowed to repair tires when the nail is at a certain point in the tire. Have you all heard that before? Anyway, once I find out about the accuracy of his statement I'll edit my review. Edit: They didn't lie. I verified it with another Honda location. Thanks Jay!
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November 2022 by Stevie Vaneck
Tahja was amazing! So accommodating and wonderful found me my dream car! Highly recommend!
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November 2022 by Chandra Watkins
Tahja was amazing! Thanks again for helping me...I absolutely love my car!
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October 2022 by Kaitlyn Eder
Went to look at a used car with my wife. We made an appointment with Eddie. After driving the first one, he pulled another one around for us to test drive after looking at what else was on the lot. He was very patient and super friendly! We were very comfortable dealing with him, and we drove off the lot with a new-to-us car with no problem at all. Will definitely use and recommend Jay Honda and Eddie in the future!
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October 2022 by Christos Kallidonis
Me and my wife had an excellent experience with Jay Honda! We found our dream car through this dealership. We worked with Justin and Karl from the pre-owned department. Both are very pleasant to work with, provided the most excellent, honest and upfront service and resolved all of our concerns. Justin was very knowledgable about the car, he answered all of our questions promptly and made us feel very comfortable. Ask for him when you get there!! Karl resolved all issues with the paperwork and preparation of the car. Thanks to him we got the car a few days earlier than we initially thought! We also worked with Ira for the financial aspects and we got the most enjoyable experience with him as well. We definitely recommend Jay Honda for your next vehicle purchase!
