Jay Honda is a Honda dealership in Bedford, Ohio that aims to provide a top-notch customer experience. The staff is described as friendly, patient, and willing to work with customers to find the right vehicle and financing options. Customers praise the sales team, including associates like Justin B., Jordan, Eric, Blayke, and Eddie, for their personable approach and ability to address any concerns. The dealership offers a wide selection of new and pre-owned Honda models, including popular options like the CR-V and HR-V. Customers have had positive experiences with the service department as well, with one customer's air conditioning issue being resolved under warranty at no cost. Overall, reviewers highlight the stress-free and enjoyable car-buying process at Jay Honda, making it a recommended destination for Ohio drivers in search of a Honda.
Staff were friendly, knowledgeable, and efficient. Especially our salesperson Rob. Was able to get a great deal on a 2025 CR-V Hybrid.
August 2026
Shout out to Mark helped me out with my oil change I will definitely be returning! Amazing customer service!
August 2026
Had a great experience purchasing my new vehicle from Justin M. He went above and beyond with his help from start to finish. Tried editing my prior review, bur was unable to do so. Had an issue with my title, but Justin helped to get this resolved
