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December 2024 by Brent Vance
For the price ya pay for a axel you would think it would come ready to do hubs on and all but no . Half to do that and then lock key don't want to go in being tight as shit 🤦♂️would expect more for the price
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December 2024 by Hasan Guyon
I broke my leaf springs. I overloaded my trailer. I drove out to JTI. They had everything I needed. Plus the prices are reasonable. I've been going here many of years. I bought a trailer from them, 9years back in 2015 I believe. I still have that trailer today. I had my trailer gate fixed and welded, purchased hubs, they repaired an axle for me that I broke. No fault of theirs. I bought wheels here for my trailer. If you need some work done I believe you still have to make an appointment they are pretty busy. At the time when I needed work done they were about 2 weeks to a month out. But if you go here you won't go wrong. I've never had a problem with JTI. If you need anything done with your trailer I recommend JTI
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December 2024 by Nate Mayfield
Super helpful and nice. More importantly they had what I needed and knew exactly what I was talking about.. even though I gave them hardly anything to go off of. Parts fit and I felt much safer with my new hubs and bearings for a long trip the next morning.
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October 2024 by Denise Mailloux
My cousin and I were traveling from Rhode Island to South Dakota. We pulled into our first campground on Thursday night in Streetsboro, Ohio. We discovered that the leaf springs were broken. We called places that night. No answer and can’t do it.
Next day(today) we called them at 11:30am and we were back on the road at 3:45 pm. Thank you for saving our trip!’
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September 2024 by Vincent Godless
Came in for the first time today needing a replacement spring and parts desperately to get my business back on the road. I was helped by Ken and Dan who were beyond helpful with getting me what i needed and a few parts and tips that really helped this non mechanic get it installed and working perfectly. The store is loaded with every hitch, connector, light etc etc you could ever need. Ill never go anywhere else and its 30 seconds off the highway
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September 2024 by Zach Zbinden
Trevor and the whole service crew have got to be the best in the industry. They’re willing to spend that extra time away from home to make sure an emergency fix is completed in a very tight deadline. One of the best (if not the best) trailer repair shops in the nation.
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September 2024 by Inspired2RV
Very attentive and professional staff. Willing to go the extra mile to help customers. More than grateful for their willingness and ability to fit us in on a moments notice!
Really appreciate the entire team! It seems rare these days to find people with a great work ethic. I really appreciate everything you guys do. 🙏🏻💕✨
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August 2024 by kay grimes
The owner called me back and walked me through the process of resetting my brake controller. I didn't purchase it from him. He was very kind and helpful.
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July 2024 by Brice Locklear
JTI has come through for us on several occasions always having what we need. Highly recommend for trailer wheel purchases.
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July 2024 by Srdjan Bjelanovic
Came in to pick up set of complete brakes for our trailer. I gave some info to ken and he questioned it as it didn't sound right. I called my buddy who's doing the work and ken got on the phone with him and they got the right parts. Oopsie on my end but he wanted to be sure that I got the right parts! Great place would highly recommend!
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May 2024 by Scott Andrzejewski
On a long road trip our camper axle failed. We had the towing company bring it to JTI. Everyone here was super friendly, knowledgeable and helpful. They got us taken care of at a reasonable price. I would highly recommend them to anyone.
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May 2024 by bigvirg 273to70.3 “big virg”
Great service
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May 2024 by Antone Peck
Ed was cool but that son-in-law races Sharon nice too but that son-in-law call me on my name too many times and then he lying on you know the rules can't trust no liar they did my buddy wrong so he got tired of messing with him now they did me wrong they don't like black folks
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March 2024 by Courtney Britton
Thank God for the wonderful and kind hearts at this establishment! They truly helped my family and I way more than they had too. Our pop up tent had a broken blinker, which was a job that required time and assistance. They were willing to fit us in without notice and correct the problem efficiently before closing. It’s the thoughtfulness and willingness of Thomas and John especially that blessed my family in our endeavors. They are hard working and very polite.
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March 2024 by Sundance 273
The staff is A1 and the customer service is extremely professional