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February 2024 by daniel shea
Everybody there is very friendly and very helpful and determined to find you exactly what you are looking for i would absolutely recommended going there and getting your vehicle through them ! All in all great experience!
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February 2024 by Nancy Wellener
We had a great experience. Got our questions answered, took a test drive, and had all the functions of the car. We were interested in explained to us, everyone there was very courteous and easy to work with.
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February 2024 by nancy cossler
Very efficient, friendly, no pressure sale.
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January 2024 by Tiffany Washington
I have been a customer at Motorcars of Bedford Volvo for over 17 years and continue to go back for each new car because their service is excellent. I recently got a 2024 Volvo XC 90 T8 Recharge and worked with Michelle, who went above and beyond to accommodate my schedule and make sure I was satisfied. The entire team there are professional, honest, polite and very easy to work with. I don’t plan to go elsewhere and am happy to continue our long-standing relationship.
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January 2024 by Ryan Salo
Always great service from sales and service department. Anthony the GM is fantastic! We have had our SUV serviced here for years and we recommended them to my mom who bought her car from them and also had a wonderful experience. I would highly recommend them to anyone looking for a Volvo.
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January 2024 by Jim Hasson
Helpful, knowledgeable responsive - fun experience
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January 2024 by B B-R
This dealership is one of my favorites to lease/purchase cars. The service department is the best.
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January 2024 by Don Barker
Stephen was great to work with.
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January 2024 by R W
Just picked up our second Lease with Motorcars Volvo. Stephen Sarver has provided us with several years of exceptional customer service and customer care now. Highly recommend this dealership and team here. Very happy with everything that Motorcars has provided us with. 5/5 all day long!
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December 2023 by Mehmet
Good service and great waiting room with free coffee, wifi etc but be aware every little request will cost. I brought our Volvo for oil change ($150) and purchased 3 pin door sill from the parts department. They will just push it in place in a few second, I thought as a courtesy, they can put this in during the oil change but they said technicians every minute count and asked me to pay $17. As my principal, No thanks! In addition, I asked any oil change coupon, gentleman replied they never have oil change coupons luckily I searched my emails and found $10 oil change discount sent by this dealer.I was planning to purchase my next Volvo from this dealer :-(
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November 2023 by Charlie Yun
I had a highly unsatisfactory experience with Motorcars Volvo on Brookpark following the purchase of a 2003 X60 Recharge. Within the first week, the check engine light illuminated on three separate occasions, and I discovered a scratch on the inside of the driver's window. The dealership's lack of professionalism and common sense became evident at this point. Despite making three calls to confirm that someone would come to my business to pick up the car, the individual arrived at my home instead. During the handover, I pointed out the scratched area by physically touching it.A week later, upon receiving the vehicle back, I was informed that a full software upgrade had been performed, but there was a suggestion that the check engine light might persist unless I purchased a separate charger unit. This raised the question of why the software upgrade was not conducted before releasing the vehicle to the customer. Furthermore, upon return, the car had not been washed, and there were bird marks on the windshield. Adding to my frustration, they overlooked the window scratch; my fingerprints were still visible when I showed the person who came to pick up the vehicle.Subsequently, Amanda, the sales representative, contacted me, assuring that she would discuss my situation with a higher-up and attempt to secure answers regarding the possibility of obtaining a charger at a discounted price or even for free. Regrettably, my requests were ignored, exacerbating my dissatisfaction with the overall experience.
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September 2023 by Alexander Magdics
We had a fantastic car buying experience at Motorcars Volvo. Our sales advisor was incredibly friendly and knowledgeable, making the entire process smooth and enjoyable. They had a wide selection of Volvos to choose from, and our sales advisor was patient and helpful in finding the perfect car for us. The dealership was clean and well-maintained, creating a pleasant atmosphere. Overall, I highly recommend Motorcars Volvo for their excellent customer service and quality vehicles.
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September 2023 by Kristin Nyerges
The customer service here was excellent. Stephen and Eric were wonderful to deal with. They made the whole process as easy as it could be. I will definitely be recommending them to anyone in need of a car!
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August 2023 by patricia caplan
The surroundings were very condusive to open discussion and exploration. Our previous history with Volvo was appreciated. The sales person was affable and competent. There was a wide selection to choose from. We were most appreciative of the 24hour turnaround. We actually were sad to leave behind our previous Volvo.
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August 2023 by Celeste Woods
I went to view a vehicle there months ago because I was undecided. I came back and had the same salesman . He had the car that I wanted ready to go when I arrived to check it out . Marney was very polite and patient with me because I had my grandbaby, lol ! Everyone including the finance manager was very nice and polite ! Thank you for a great experience !
