The Broadway Cyclery is known for friendly and helpful staff, providing a welcoming experience for customers. They have a great inventory and offer excellent service, including bike checks and tune-ups, often completed early. Customers appreciate their fast shipping, especially for discontinued items, and their ability to handle special requests. The staff is considered the best in the business, making it a trusted place to buy bikes, accessories, and get repairs. Overall, it’s a reliable and customer-focused bike shop.
Searching for a discontinued Jandd Sling and Pack online, I came across The Broadway Cyclery website, which indicated they had one in stock. I called the store and after a very friendly interaction my Sling and Pack was shipped out so fast it would have made even Jeff Bezos blush a little. Thank you guys!!!
August 2023
Michelle was wonderful! She was super friendly and helpful. My whole experience was very welcoming. Amazing customer service.
June 2023
Great shop! Friendly people with great inventory and knowledge
