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August 2024 by Doug Krabal
My 86yr old father took water logged key fob 2wks ago they opened it up , told put in rice bring back. Took back today, they put new battery in and worked. They did not charge him. Great customer service and honesty. Could have easily said needed new one 389.00. Highly suggest
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July 2024 by Aimee Cooper
The team at the Bellbrook location is amazing. They are always helpful and really know what they are talking about. I would recommend them to anyone needing help with batteries. I received great customer service here and will absolutely return.
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June 2024 by Cory B
The staff were nothing but friendly to me as well as being quick and knowledgeable about my needs. I had a car key cut and programmed in less than twenty minutes, and the whole experience was both positive and painless.
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May 2024 by Brian Caughron
Great service got a new key today and some hard to find batteries
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March 2024 by Ron Baker
Russell is amazing and is knows what he is doing and how to help you get what you need.
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March 2024 by Wynn Adam
Great customer service. Found the bulbs, ordered them then called me the next day that the bulbs were in.Also advised where to check on the fixture for the correct wattage load.
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February 2024 by brooke williams
Jesse was so awesome!
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January 2024 by Courtney Williams
In and out for key fob battery replacement in five minutes.
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January 2024 by Keith Cruze
My experience with Batteries PlusPart OneMy key fob assembly was not working so I ordered one from Chris Long Hair Manager when I was in the store to purchase a battery for my phone handset. Chris Long Hair Manager said he would contact me when the assembly came in, and I could come to the store, and it would take only 5 to 10 minutes to cut the new key, and check for fitment, and if needed make any adjustments.As a point of information, at the time I placed the order with Chris Long Hair Manager, I mentioned that because of my recent foot surgery, I would not be able to stand for a long period of time, and that there was no chairs in the store for me to sit down and take the pressure off my feet. Chris Long Hair Manager mumbles his words, which I cannot understand. When he talks it sounds like he has a mouth full of food. You have to do your best to interpret it, take keywords and to try and put together what spews from his mouth.After a few days of waiting, I was notified my key fob was in. I arrived at Batteries Plus store # 140, the store that you absolutely do not want to patronize when it comes to Chris Long Hair Manager and his White Ponytail Crony to cut and program key fob assemblies. I entered the store, and proceeded to the sales counter. White Pony Tail Crony was waiting on a customer.Chris Long Hair Manager asked if he could help me. I replied "yes, I'm here for the key fob I ordered, and to have it cut and programmed." Chris Long Hair Manager said, "I need your old key FOB assembly to cut the new one to match." I handed him the key. Chris Long Hair Manager then went to the back room. At that point, I checked the time because I had an appointment. I set arrival time to get the key fob service and still make my appointment.I stood there waiting, and my feet started hurting. I glanced at the time. I had been there 15 minutes, five minutes more than it was supposed to take for the whole transaction. I can hear Chris Long Hair Manager in the back room trying to grind my new key: grind, grind, grind. Chris Long Hair Manager finally emerged from the back room, looking like he had just had an intense workout at the gym. Chris Long Hair Manager mumbled a sentence, with that mouth full of food garble. I mentioned to Chris Long Hair Manager that I could no longer stand around. My feet were done. Chris Long Hair Manager mumbled some more kind of talk. I translated that to- "two more minutes."We both walked from the store to the parking lot where my car was parked. Chris Long Hair Manager got into my car, and attempted to put the new key in the ignition switch- oh man, it would not fit! Back to the back room and- grind, grind, grind, after about five minutes of grind, grind, grind, Chris Long Hair Manager emerges from the back room and I translated again, some garbled words to say "we got it this time.”Back to the car in the parking lot- Chris Long Hair Manager tries to insert the key into the ignition switch. The key was highly resisting: push, push, push. Harder- the key finally went in. Next, he turns the key to start: more resistance, but after brute force, the key finally started the car. Chris Long Hair Manager forcefully turns the key, and jerks the key from the ignition, and exits my car.
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December 2023 by Jon S
Did business with the Bellbrook, Ohio store (#140) and the two guys working knew their stuff! Not only was I impressed, but their personalities were AWESOME!
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December 2023 by myfbmemepage
Oh, Batteries Plus Bellbrook, a place where I ventured into the realm of key making, only to find myself locked in a comedy of errors, courtesy of an employee named Chris.Now, Chris, with his flowing locks and air of superiority, seemed like a character straight out of a Robin Williams movie. His smugness was as thick as my accent, and his rudeness could rival the harshness of Ohio winter.As I approached Chris, my key-less car woes etched on my face, he greeted me with a grin that could rival the Cheshire Cat's. I explained my predicament, hoping for a solution as smooth as a jazz solo.Chris, however, seemed more interested in showcasing his key-making prowess than in addressing my problem. He twirled the key blanks between his fingers, the air thick with drama, as if he were about to perform a grand surgical feat.After what seemed like an eternity, Chris presented me with the newly minted key. I eagerly inserted it into my car's ignition, my heart pounding with anticipation. Alas, the car remained silent, a testament to Chris's key-making faux pas.Disappointment washed over me like a tidal wave, and I couldn't help but chuckle at the absurdity of the situation. Here I was, stranded in a key-less car, all thanks to Chris's comedic, yet frustrating, attempt at key creation.So, if you're ever in need of a key, I suggest you steer clear of Chris and his smug ways. Instead, head to another Batteries Plus location, where you might just find an employee who's as skilled at making keys as Robin Williams was at making people laugh.And to Chris, I say this: lighten up, man! A little less smugness and a little more customer service would go a long way. After all, you're in the business of solving problems, not creating them.And to my fellow key-less souls out there, take heart. There are still competent key makers out there, waiting to unlock your automotive woes. Just avoid Chris and his comedic key-making antics.
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December 2023 by Bob Davis
Easy to order my item online. Item was there when I went in to pick it up. Friendly staff answered additional questions about another item. I have shopped B+ for years.
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December 2023 by Herm Harrison
Drove from Cincinnati to the Bellbeook location due to their outstanding service. Although they cost more, X2 batteries are the best and have the best warranty.
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December 2023 by Foster Transformer
Received outstanding service at this location. Worth the drive from Cincinnati.
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September 2023 by John Neace
Another place for batteries plus bulbs. Recycle your old phone batteries along with any other batteries. Help the environment.
