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September 2024 by Garet Davis
I live out of state and was working a deal over the phone. I was told by the salesperson that his manager agreed to my requested trade amount. After we get everything finalized and a deal on paper, I get a text from the manager saying they can’t pay the trade amount that was agreed to and reduced it by a whopping $1500 because the owner won’t take the apparent loss. I have bought many cars but I have never had a dealer back out of their own deal. I am a business owner and understand not wanting to lose money. What I do not understand is backing out of a deal with a customer that my manager agreed to, even if it means I lose money as the business owner. Not interested in doing business here.
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September 2024 by Andy Manthei
I was negotiating a vehicle purchase from Michigan. The car was listed as having passed a safety inspection. When we arrived the tires were essentially bald. I was told they would replace two tires so we went ahead with the purchase.
When I went to Discount Tire the back tires were deemed unsafe as were the front. I had to replace all 4. There was a tire disposal fee and installation, which total was almost 1100. I submitted and was told abruptly they would only cover two. I received a check for one tire. I followed up and had to call twice. I received an additional check which was still less than the two tire base cost.
Overall my experience was a negative one. We didn’t notice an odd smell in the car until we got home and have been unable to rectify a month later with multiple options including carpet cleaning.
Additionally there are a few other things that have been identified to fix. I realize they had me sign as is, and realize now why. So go in with eyes wide open and if you have any mechanic friends have them help you with the purchase or go somewhere else.
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August 2024 by Rory Alsberg
Jared and the rest of the team were great to work with. Lee had me through all of the paperwork in no time and had me on my way home. They made buying a truck from 500 miles away easy. Even though I bought a used vehicle, they still spent time explaining how to use everything and asking me if I had any questions. I would recommend MIG to family, friends, and anyone else that reads this review.
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August 2024 by Mason Sanders
Drive almost an hour to look at a truck listed online for almost 16k. After looking and driving it i make an offer just for the sales manager to say its listed at 18,900. Sure could of been a computer error but then he proceeded to tell me the truck had been listed for a week. Note that iv been looking at there website every day for months now looking for something new to pop up and that truck only popped up today with no actual pictures of it online (hint that they just got it) so at this point i know he’s lying. Can i prove they changed the price online right before i got there? No. But this place is definitely shady. Avoid.
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July 2024 by Darin Levan
Awesome
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July 2024 by Joshua Davis
My car was overheating so I thought I'd finally get my safety recall taken care of and have them diagnose my overheating issue.
They said they could only schedule me a week later because the part needed ordered. So I waited a week and borrowed a vehicle for work.
I get there, and they tell me they need to order the parts . Incompetent!
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June 2024 by Michael piper
Always a great experience, honest good work! Great people
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June 2024 by Preston Rowley
For some reason my review was taken down. But I will share it again to warn against the horrifying experience that occurred here.
It was January 2020. We were looking for a van as we had a baby on the way. We picked one out and started the buying process. Of course with any car buying there is negotiating. They start out very low on my car for trade in, which was almost insulting. But we got it up to a decent price and took off some from the van after. Good, no down payment, reasonable monthly, I was fine. We get ready to sign papers. This is where things turn bad. They were asking questions about family or friends living in different counties because it could get us a better deal. No, just keep the deal we agreed on. But it continued to go back and forth then they stick us in the waiting room for close to 4 hours!! I was ready to cancel the deal and go as we've been there over 6 hours now with no communication as to how much longer. Finally they take us back, we sign and we go.
Now a week later I get mail from the finance company that we did not qualify for the loan. So we are not financed and have this car. They told us during signing that the bank was closed (waiting 6 hours I'm sure for that to happen) but the finance manager had a friend there that was putting things through to get the deal moving (clearly not true). MIG calls me a couple days later that they have a better deal for me to call them back. I was on night shift so I didn't pick up. But they called me almost every 30 minutes. Texting me, leaving voicemail about this time sensitive deal. I text them after I got up that I'll call them the next day. I already knew that this deal of a life time was false that they didn't have any finances on this car and have my trade in that has a lien still. I go in the morning and the sales man wanted me to pretend that his mom was my mom so I could get financed with Wright Pratt due to requirement of living in county where one is located. Clearly this is fraud so I've now lost all intrest in doing business. I tell them there is no financing and im not signing anything else because of them trying to get me to commit fraud. The sales manager comes out and I tell him this and he tells me I misheard him that there was just a typo and we need to sign new papers. I refused and asked for my car back and they can have the van back. They told me they already sold it. I told them that it still has the lien and financed with me. I showed them my bank that shows no payments have been made there is a payment due. So I asked nicely for the keys and ill be on my way. They continued to say they sold it and there's no way to get it back. I said fine, I'll report it stollen and they can keep the van cause it's not mine and I'm not committing fraud to cover their mistakes. The sales manager starts screaming at me that they will see me in court. I go outside to call in a stolen car and they come out to talk me down that they will prove that it was sold fair and square. They took me to their title department and asked the lady about the title for my car. She said they can't get it that there is a lien since finance didn't get approved. Since I heard her say this they argued with me for over an hour that I was required to sign new papers or I could be the one responsible for this since now they are attempting to get proper finances. I think I was there for an hour after this trying to work things out. Finally we came to an agreement with a different, local bank and they lowered the price a lot more and practically paid off the loan to my trade in before I would sign anything.
By far this was the worst experience of my life and I will continue to warn people about the illegal and shady stuff that happened here. Even if it was 4 years ago and my original post is not up any longer. It must still be known.
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June 2024 by Aimee Lynn
So far so good. Sam was great and worked quick! They wanted me to get my SUV as much as I did and made it happen! A lot of places wouldn't take the extra time to work with me and they went above and beyond! I didn't want to settle and I ended up with a suv that is even better than the one I was looking at originally (and the color I preferred) I've read a lot of reviews and I'm only on day 1 but the actual buying process was quick and easy. I couldn't imagine going anywhere else. I'll update once I deal with the service side.
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May 2024 by Chase Miranda
Kind hearted good manners and very helpful and good advice
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May 2024 by Nancy Hauenstein
The first time we went in we left because,we couldn't afford the down payment. Went back and made a deal. signed papers and paid the down payment that we agreed to and we could afford . 2weeks later saw they ran another credit so called and was told they were working on a new deal to lower our payments . We got there on Monday and was told they lowered our payments by $4. 00. But we had to pay more down, we were shocked and did not have the money. They made the mistake. We signed new papers and are having to pay the dealer monthly for their mistake Not right ! It is sad how there is no integrity or honesty left in dealerships.
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April 2024 by Robert Ball
Worst care experience I've ever had I love the truck no problems with ot but now it's going on 45 day of me having the truck I was told I had to change phone c9mpanys because I was on a family members plan my payments was supposed to be 205.08 a month I've been waiting for my white title so I can get tags before tye expire date and I just received a letter from the financial institution saying letter of incomplete try to talk to someone about it and I get avoided
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March 2024 by Steven Schreck
If you have an issue hard to get a return call form.
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March 2024 by Stevie Adams
Check everything on the car when you go here to buy a car,suv,truck. The truck I bought off them has so may problems on it . First the wheel hub was bad drove it home sat for the weekend and took it to work and the wheel fell off on the freeway. Second the sway arm was cracked. Third the ignition switch went out and wouldn't start after I got to work. Had to tow it twice there. Third heating and cooling went out. Sold it to me for 20,000 and it wasn't even a 7000 dollar truck. And they will ignore whatever you have to say.
Second sold me a jeep with locknuts on it with no wrench to get the wheels off. Was going to do a brake job on it and take the tires in to put new tires on. But didn't provide the lock nut key for it. One of the back tires blew because they sold it with half warn tires . It's a mess
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January 2024 by Dustin Fox
Bought a car here a few years ago and had nothing but problems since, car had a warped head which required the motor to be replaced and I recently found out my radiator supports weren’t on the car and the radiator was zip tied to the car. Don’t buy a car here unless you like wasting your money
