Sam's Auto Sales is a good, honest used car dealership. Many customers have purchased multiple vehicles from them and describe the experience as pleasurable, noting the entire family is involved. The business is known for being honest and reasonable with their cars. They are always willing to work with customers if there is an issue, demonstrating a strong commitment to service. This is evident in their actions after a sale. They have fixed issues for free on used vehicles long after purchase, even when customers tried to offer payment, understanding that used cars are typically sold "as is." They are absolutely willing to help get things right. In one instance, they quickly arranged a tow for a broken-down vehicle at no cost to the stranded customer. In another, they performed a significant repair like a clutch replacement for very little money, far less than another shop would charge. Their cars are solid, but as used vehicles, they may have some issues, which is expected. Customers emphasize the importance of inspecting everything before you buy. However, the dealership's honesty is frequently verified; for example, one customer could confirm a replaced timing chain was truthfully reported. This consistent honesty and reasonable support build tremendous loyalty. Customers state they will continue to buy from Sam's, grateful for the time, effort, and everything done for them. They consider it the best and you cannot ask for a more honest, great used car lot.
Bought and paid off a Ridgeline from here. Great people, easy going and know their stuff. I'll be back for certain!
August 2026
An absolute experience! Talk about dedication, amazing customer service, and going above and beyond. Drove off in what was wanted and kayleen didn't give up until we had it figured out, even staying after hours..she was awesome. Thank you all so much for your patience.
February 2026
Bought a car here today! Excellent service, down to earth staff and willing to help in any situation. I will definitely be buying more cars here in the future! Thanks Sam's Auto!