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February 2024 by April Riblet
Amazing customer service. My wants and opinions were top priority and listened to. Everything was explained to me to where I could understand them. I will be referring this location to my friends and family.~April R.
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February 2024 by Vicki
Always great customer service and always gets the problem fixed.
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February 2024 by Brenda Frasher
Andrew was very patient with me, even though I was impatient for no reason! He was kind and knowledgeable and gracious. He greeted me as soon as I walked in the door. He wrapped up his business with another customer and answered all of my old lady questions LOL ?Super nice visit. This had always been my go to store and he was the nicest person I've ever dealt with at this particular store.
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February 2024 by Tim Smith
Very knowledgeable staff member solved problem 3 other stores/representatives couldn't. Highly recommend
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February 2024 by Angela Mattox
Terrible customer service! When we asked about an order that was placed for store pickup they told us they couldn't find it and proceeded to say "I don't know what to tell you, maybe you should call customer service." Way to help your customers out! Thanks for letting me see that TCC Verizon stores are the way to go because they helped us! Never would recommend this store!!!
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January 2024 by Tim K.
Verizon is trash, they recently altered the features of their service plans to disable hotspotting unless you pay extra. Despite signing up before this, they won't restore my ability to hotspot without paying extra.Just use Spectrum mobile, they have the same network, are cheaper, and don't do their customers wrong like this.UPDATE/REPLY:Already spoke with two corporate CS, one on the phone and another via Twitter+website. Same reply from both, just extortion attempts.
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January 2024 by Theresa C
DQ is awesome! So helpful, knowledgeable and friendly!! Thank you for a great experience!
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August 2023 by Kevin Wray
After a few questions and concerns I saved half on my monthly bill and added services for my business!
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July 2023 by Cameron Miller
Employee was very nice and kind while helping and tried to help many customers as best he could, even tho they were under staffed
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July 2023 by Ian Cable
Had great help. They mad the visit quick and easy.
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May 2023 by Marcia Davis
Johnathon was extremely helpful and knowledgeable about the product, service, charges etc.
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April 2023 by Sha Johnson
Great service. Highly recommend seeing Adam and Brandon!!
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January 2023 by John Smith
Absolutely amazing customer service, especially for a phone carrier retail store.Adam Williams was quite possibly the textbook definition of an expert when it came to his job. Not only have we had issues in the past with our carriers, where no one knew what they were doing and it was a battle to get the simplest of answers, Adam made us feel welcomed and helped us with even the most difficult challenges we faced when we transitioned to Verizon. Astounding work, offered to stay passed closing to help us finish transferring data, and did everything in his power to make our experience the greatest.Would highly recommend this retail store for anyone who would like to transition to or is looking for help with Verizon, as well as anyone who may just need general assistance with their phones. This place is incredible and I cannot express how much we appreciated their efforts to make our experience the greatest imaginable. 10/10!!
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January 2023 by Daniel Ehrler
Brandon was fabulous. For a senior that still have trouble with my mobile. He cleaned it up, added apps I wanted and reduced my bill. He is the best.
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November 2022 by Kathy Amweg
Both associates Brandon and Mr Cole (cannot remember first name did)EXCELLENT JOB both guys did awesome job
