-
January 2024 by Billy Reed
Never answer phone have stupid policy can't put a different size tire on ur car slow service
-
December 2023 by Matthew ball Ball
They charged me for tires that were bad and they balanced them anyways and then charged me for my lug nuts. I never told him to touch my Lugnuts were perfectly fine.
-
November 2023 by Cheryl Bailey
Overbooked under staffed ALL the time. Prepare to WAIT
-
August 2023 by Mary Beth Lamba
Not at all helpful over the phone. Then tried to charge twice for the same tire installation.
-
June 2023 by MARY AGNER
I tried calling to ask about tires they would have in stockAnd when an appointment would be available to do thisMy problem was I called until it went back to operator trying to put call thru for meNo one ever answered the phone.I finally quit calling .
-
February 2023 by Ben Kave
Joke! They didn't want to install my jeep tire. It was a waste of my time.Service: Tires
-
January 2023 by Desi
I’ve been here several times for different things and consistently they have terrible customer service. The only reason I went back is because there aren’t a lot of options in Bellefontaine and this was supposed to be convenient, but it’s not convenient when every time you have to look around for someone who works there or trying to get someone to notice you.
-
December 2022 by Jane Burton
Very satisfied with the replacement of my tires. First person we spoke with could have had a better attitude...
-
October 2022 by bob hodge
They did help us with our tire problem, but they all hung out in the shop a lot of customers were waiting for help
-
July 2022 by Stephanie Wysong
My vehicle started having issues a month after an oil change. The conclusion was the mechanics did not properly document nor put the correct of oil in. Therefore, causing $8,000 in damage to my engine. The manager refused to let me file a claim because it was too late. I told him I was never told I had that option until recently. I called corporate and filed a complaint against the manager and I'll go from there.AVOID AVOID AVOID AVOID!!!!!!Service: Oil change
-
May 2022 by Amy Johnson
They made an appt with me but when I got there when they opened they told me they didn't have my size. I have very basic tires
-
April 2022 by KT Blanton
I was turned away for a new tire before 6 pm. Such a shame. It shouldn't be advertised as a convenience.
-
February 2022 by Hannah Gross
Went for 4 new tires. Got to my car after the service and they scratched every rim. They will not do anything about it.Service: Tires
-
January 2022 by Steffan W.
THE WORST customer service I've ever experience. When I first called it took someone more than 5 minutes to answer the phone. After picking up the guy was completely rude. I told him I was told to call back today if I wanted to purchase a tire, so I did and the guy made me feel like I was stupid for calling. He said "our systems have been down for 3 days and the people haven't came to fix it yet. You're just going to have to wait until it's fixed." I started to inform him that I was told to call this morning and he cut me off and said "I'm telling you we can't sell you a tire and change it until our systems are fixed." Even if that was the case he could have said It in a better way instead of being an a******* To me it just seemed the guys in the auto service center just don't want to work.
-
January 2022 by chloe peters
Went in to get my tires done by an appointment two different times and was turned away both times because they didn’t have the tires they specified they had when i called and made my appointment previously. When i complained the second time they basically told me there wasn’t anything they could do about them not having the tires and that they recommend going elsewhere. Poor service.
