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December 2023 by Nicole Manns
Attention to detail is lacking in the photo department otherwise a decent Walmart. Photos were rough-cut and had red marks throughout.Landon addressed the issue as soon as he clocked in!
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November 2023 by Tiffney W
We just moved to Bellefontaine. We thought we'd get a better experience here being in a smaller town. We were wrong. If the employees here didn't watch you grow up your immediately treated like a thief and the local teenage girls can pilfer all the beauty products they want without an associate batting an eye.After bringing this to managements attention I was told they just have "lazy employees" and then it got so much worse. So much so my husband had to ask the employee to back up so he could get his wallet out of his back pocket. No exaggeration, she was standing that close to him. When another customer asked why so many check out lanes were closed and employee responded "because people complain." So with all of this being said if you're not from here avoid this store. The employees will stalk you and make you extremely uncomfortable. We've opted to take our business elsewhere. Where it's valued.
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November 2023 by Bowser
Walmart's customer service experience fell egregiously short of expectations during my recent visit. The employees, except for the commendable assistance offered by the diligent teenager Noah, were apathetic and discourteous. Their lackadaisical demeanor exuded a palpable disregard for customer satisfaction, compounded by their discourteous approach. On one distressing occasion, while perusing the merchandise, we were met with unwarranted hostility as the staff brazenly threatened expulsion if our product browsing didn't lead to immediate purchases. Such unprofessional conduct detracted significantly from the overall shopping experience, leaving an indelible stain on Walmart's service standards.
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November 2023 by Joshua Davis
They gave our Walmart pickup order away to someone else for the second time. They do nothing about it. They constantly waste my time and energy. The grocery delivery service was even worse. I know it's almost impossible to stay away from Walmart but do yourself a favor and go to Aldi or Kroger. Anywhere but this big box monstrosity
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November 2023 by Mackenzie Hurley
The elderly Walmart greeter at Bellefontaine Walmart stopped me to make sure I didn't steal body armour drinks, but let the elderly lady in front of me go with half of her cart full of stuff without being in bags and had the audacity to tell me "it's so hard for old people to make it in this world, I feel like I shouldn't have to stop them from stealing groceries."So if you're "old", you can come here and steal stuff and get away with it, just look out for the "old" lady on the Home & Pharmacy side.
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October 2023 by T. Rittz
I know there are issues with customer service but having to wait more than 20 mins to unlock a case is ridiculous. The pharmacy associate called someone and no show, pharmacist thought it was hilarious.This is not the first it's happened, after pushing the need help button 3 times, actually had to flag someone down after 25 min. Wouldn't waste my time in this place, when there other places.
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September 2023 by Jessica Robinson
I ordered a special cake about a month ago picked it up today for the party and it’s lopsided and looks horrible this is ridiculous for a specialty cake and I still had to pay full price for it
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September 2023 by Haleigh
The front door people are nice! HOWEVER, the rest of Walmart employees are seriously lacking in doing their jobs. Your job is not the products but to assist people or be willing to help when asked.
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September 2023 by DaisyHead
Hate the customer service here. No one wants to do their job. Had to be a little aggressive to get someone to do their job. my whole working career has been in customer service and I can be sympathetic towards others in customer service (shoppers can be the worst) but seriously? I am not sure who trains these employees or allows them to maintain their lack of customer service.
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September 2023 by Steve Kimbler
So I bring my mother here at least once a month to do her grocery shopping because she lives alone and she's elderly.So my question is, why do many of the employees have the appearance that they have.I mean I'm seeing a definite lacking of personal hygiene.Then I noticed the little blue Walmart vest that they all wear, some of these look like they should be thrown away.I have seen several that were nasty looking like they have not been washed since they received them.I know there might be an issue with hiring help these days, although I think they would want to suggest washing your Walmart vest at least once in awhile while you're employed here.SMH
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September 2023 by Desi
Terrible customer service almost every time we go. Nobody is helpful and Walmart employees are always in your way while you’re shopping and they don’t care to help you out. Once saw an employee throwing a temper tantrum in the grocery section and also had two guys in the auto center refuse to work on my car and I had to get a manager involved to make them do their job. Only Walmart I’ve ever been to that allows extremely pushy salespeople to hide in the food section and harass customers. Avoid if possible, go to Marysville or Urbana
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September 2023 by Philip Corwin
We love to place our order online and pickup here. Most of the time everything is correct and we have a good experience! When things aren’t correct they make it right.
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September 2023 by Lj Silviak1800
Would be better if the employees didnt stare at you while using self check out. They make you feel like a criminal even if you pay.
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August 2023 by easter majors
Got a new bigger litter box with higher sides for $9.99 and the blue Cat's Pride the only kind that doesn't make me have sneezing fits. The only place that carries the Pure Life water 35 count.
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August 2023 by Kayla Castallante
Why are we still working on covid hours. It's been 2 years. Tried to go shopping when no one is out and about. But I get there two employees sitting on the handicap scooters smoking cigarettes watching their phones sitting in front of the locked doors, when they tell me oh we are on our lunch break we are on covid hours. Good lord what has this world come too.