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January 2024 by Kristen Ruble
Honestly had a good experience with the surgery my pet needed but reception was terrible. Treated people very condicendingly when they asked questions and at times was straight up rude when I asked about medications post procedure. The vet did a good job but I wouldn't be back for the way reception treated concerned pet owners. Empathy and customer service goes a long way
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January 2024 by Kristen R.
Did not have a good experience with reception here. Brought a cat in for a procedure and picked her up again after everything was done. Reception was pretty rude when I asked questions about aftercare and pain medications etc. Told her I just wanted to be sure I knew what to expect. Receptionist asked the doctor the questions then came back saying "heres what you need to look out for..." with details. I said "oh ok great!" And she was like "um I was not finished let me finish". She came off very condescending and I thanked her for "her patients with clients". Honestly won't be back as if I can't ask a couple questions about her wound without receiving pushback thats not a good place to be.
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January 2024 by Bonnie Noel
Wonderful loving caring place to take your pets best bet ever
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November 2023 by Christopher Proffitt
Was here with a friend they helped her and she love's them.
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July 2023 by Missy Dawn
Tammy is wonderful and Angie has always gone above an beyond to help us out.
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April 2023 by Glenna Hoff
Tammy has always been kind and compassionate with our animals and us. We wouldn’t think of taking our fur children anywhere else.
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March 2023 by Timothy Young
The veteran doctors and staff are very kind and caring of all their animal patients and pet owners as well. they are all very skilled doctors and nurses supper great at what they do I appreciate my vet very much she saved my puppy's life he had parvo among other issues as well if it wasn't for her and her staff he would not be with us to day all my thanks
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February 2023 by Christine Belt
Dr Tammy and staff take excellent care of our fur children. We have been clients for over 20 years.
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January 2023 by Sean R
My dog died Saturday as a result of Colonial Animal Hospital refusing to see my dog when she was sick. My parents live in Belpre/Vienna and have been taking their dogs to Colonial Animal Hospital for ages, but what is the point of a vets office if they're not going to be there for the animals when it matters the most? Belpre is a small community where we are supposed to look out for each other.My father called last Friday while they were open and pleaded with them to please allow my dog to be seen as she was sick. The dogs name is Kate and she is the smaller white dog in the photo attached. This photo was taken a week earlier on Christmas. She was only 2 years old and was the sweetest dog in the world. She suddenly got sick that Friday. My father was turned away by the staff because they stated they wouldn't see her as it was getting late. As a physician myself, if someone showed up pleading to my office to be seen I would see them and stay a little past closing because that's what people with hearts do especially during the holiday when it's hard to get in, and not to mention it's the weekend and everyone is going to be closed. My father explained the severity of the situation to them but they didn't seem to care. Instead, they told my dad to go to another animal hospital, and when we called the ones they suggested they were closed and the other office was 2-3 hours away. By the time we called back to let them know this they were closed and not picking up. That night Kate started getting worse, and in the early morning of New Years Eve she passed away.We are all heart broken, especially my mom as Kate was her life. Did Colonial Animal Hospital technically do anything wrong? Maybe not, but ethically they did in my eyes. And had the staff had a touch of empathy Kate would have been seen and alive today.
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November 2022 by Claudia Saling
Staff is friendly,helpful and patient with my questions. Every dog I've taken there has been friendly and comfortable with Dr Tammy and all the staff. Rates seem quite reasonable compared to other local vet options. I recommend them frequently to new pet owners.
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July 2022 by Debra Cloud
Tammy and her staff are wonderful. They treat you and your pets like family.
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July 2022 by Thomas Fankhauser Sr
Great job with both cats getting their travel shots and trim
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May 2022 by Len Lipps
Dr Tammy is absolutely amazing she know s her animals and she's so great with the animals
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May 2022 by Bill Wright
Such great people. Dr. Smith is the best, so caring.
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April 2022 by Mary nolan T.
We have been going to Dr. Tammy for about 25 years now. In that time, we have lost several of our best friends. These folks are just the best whether you’re saying goodbye to a beloved pet or welcoming a new fur baby to your family! So knowledgeable and caring. Our family loves Dr. Smith and the folks who work for her.
