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April 2024 by Mrskornfreak
French Toast sticks so burnt they were like chewing leather my husband said. Breakfast sandwiches cold. And iced coffee tasted like chocolate milk with ice, no coffee flavor at all.
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April 2024 by Keith Smith
Service is always super slow, even when there aren't many customers. Not sure why they call it fast food anymore. And the last time I went, they totally messed up the order. I didn't get the extras I paid for. So they owe me money. I only go once in a blue moon because of the coupons that allow me to buy cheap burgers and fries for my sons. But if you are paying regular prices, don't waste your time or money.
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April 2024 by Darrion Smith
They were extremely Disrespectful and rude. I do not recommend coming here they also was. Horrible customer service horrible customer service horrible customer service. Today is 03/27/24 and o came in at 12:50pm. Whoever is the manager is very rude and unprofessional.
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March 2024 by Cyn
Worst chicken sandwich and onion rings I've EVER gotten from Burger King in my life! It was inedible. The chicken was HARD and completely dry! I literally fed it to my dog. There was no cheese on it like I requested. The onion rings were hard, almost like maybe they threw the old ones back in the fryer to heat them up. And what is that black stuff? Now I know why I didn't get a receipt with a survey code...There was no one in the drive-through (that should've been my 1st clue). And I wonder how long ago this food was actually made. There were no markings on the wrapper to know. I'm new to Berea..... now I know to avoid this Burger King! They need to educate their employees about food safety and why food has time limits, before someone gets sick.
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March 2024 by Ronald Carangio
Would of gave 5 stars! But oder fish sandwich I ask for tarter on the side. They put the tarter sauce in a sandwich box!! I don't believe that they did not have a little container with a lid.
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March 2024 by Sherry Young
Dinning room and rest rooms were disgusting! Staff had family and a dog in the resteraunt! Managment sucks! Im shocked its even still
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March 2024 by kapowee one
Picking up my breakfast made my day with one the most friendly and awesome order takers I ever experienced in my life. Acting like a DJ taking my order made my day!! Give him a raise!!
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March 2024 by Lori Benditz
My fish sandwich was semi raw ..fish chewy and grey not white..cashier never gave me receipt so I could complain. .and once in drive thru it's so tight you go over curb trying to leave..once in drive thru you can't leave or go around...fish sucks..for $5.50 go to McDonalds..it's 2/$6..and you get cheese...
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February 2024 by M L
This place is so incredibly slow, I'm probably just going to stop going. It's not just once or twice, it's every single time, and I don't even come here that often anymore. Took a chance that it was better this week, it's actually worse. My orders are quite small too, maybe three items at most. Ironically, the parking lot is never full either, not even close when I come. But it doesn't stop them from charging more, that is for sure. It's almost like when you are told to pull around and wait for a very small order, that you're on a prank show dealing with patience. Yes, it's that bad.
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February 2024 by Connie Toth
We waited 13 minutes for our food had to pull around to the front and then when we got down the road our food was nasty and cold I wrote to them I was highly disappointed I would never come
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February 2024 by Mi Co
Not open during posted hours. Saturday staff does not always show up on time.
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January 2024 by Dario Gomez
Screw this place the very worst food I've ever had from a burger king.
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January 2024 by nick gath
Place is garbage..waited 15 minutes for a stupid spicy chicken
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January 2024 by Peggy Costello
Went through drive thru. Terrible service. The clerk didn't know her job. Needed more training. Not customer friendly. Long wait in line for only 2 cars ahead of me. Only order 2 chicken
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January 2024 by Cindee Tapaszi
Food was horrible croissant was like a hockey puck ! Haven't been here in a long time never again
