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December 2023 by B
Jennifer was very responsive and extremely helpful. Oh yea and she saved me over 20% on my restaurant insurance! Highly recommend
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October 2023 by Chris Bendt
Chris is great to work with, he is always there for your questions and needs and really cares about his customers. He is extremely knowledgeable and was able to quickly handle some issues we had early on. I look forward to continuing working with Chris and would recommend to a friend!
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September 2023 by jason bosworth
Chris was very knowledgeable and helped me select Home & Auto policies to fit my needs. After getting taken advantage of for years by my then current provider, it was a relief to work with someone who had a genuine interest, was prompt to respond, and took the time to explain advantages & disadvantages of certain coverages within both policies.I now realize the benefit of working with a broker. Chris took the time to shop the market of companies Cleveland Insurance Brokers works with to give me options.Many don't understand or care to understand the nuances of Insurance policies. Chris helped me navigate through the jargon to understand what coverages were best.The policies we selected ended up providing more coverage at much more affordable premiums. I'd highly recommend.
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September 2023 by Jedidiah Maness
Chris Becerra is a wonderful agent who is so helpful!!! He remembered your name and story and is so fast. Highly recommend him and this firm!
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August 2023 by Adrianne Harris
Chris is amazing to work with! He is very responsive and looks for the best deal. I love worked with 2 other insurance brokers who basically said what I already had was the best available for me. Chris searched and cut my annual premium in half! He is very knowledgeable and upfront with what to expect. Highly recommend
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August 2023 by Mark Wilson
Jennifer is amazing! I'm giving her 5 stars for saving me just under $700, finding better coverage on my policies and she did it under 20 minutes from beginning to end. She knows what she's doing, very fast, efficient, and has a wonderful attitude! Thank you again Jen!
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August 2023 by Will Floyd
I had an issue with my then-current (and recently cancelled) home insurance where they wanted to spike my renewal rate over FIFTY percent. Apparently the markets are pretty volatile and nearly all agencies are raising rates right now. But for a loyal customer of over 15 years, I've learned the hard way that brand loyalty means nothing. I needed to jump ship, and fast. On top of that, I've been very busy with work and life, and simply didn't have time to compare quotes with multiple agencies like I used to.Fast forward to Jenn Webb at Cleveland Insurance Brokers. She's a rockstar; a superhero; an absolute MVP! She knows all the ins and outs of these agencies - she's also a licensed realtor, so she has extensive industry knowledge. She would constantly communicate everything to me in detail, and got me set up on the right track towards choosing a new insurance agency. Comparing quotes is a lot of work, and she really went above and beyond to bring my costs down to levels I didn't even think were possible - AND with getting better coverage to boot!I'm now set up with a much better insurance agency, with a home and auto bundle. As everything has been going up in price for seemingly no reason nowadays, Jenn proved that there are still significant savings to be had out there. If you've never used an independent agent before, don't hesitate as they will help find what is best for you! My only regret is that I wish I'd done this sooner.No one ever likes to make a switch with things like insurance, but as rates keep changing, I'm sure I will need to do this again from time to time. I'll be using Cleveland Insurance Brokers again when that time comes! Keep being awesome, Jenn & team!
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July 2023 by Mr. Schuster
They have been my go-to for my business clients seeking better care and better costs as well as myself for my business. Out of several options given to my clients, CIB stands out all the time.Personally helped my business receive a better insurance package, premium, coverage compared to the other companies analyzed by a longshot.Cleveland Insurance Brokers knows how to make coverage affordable with great coverage.The team will go into depth of your coverage for a better understanding if it if you do have questions and are very patient with you as a client.My clients and I highly recommend Cleveland Insurance Brokers for insurance needs. We have seen significant savings and in depth description of the coverage when some of my clients and myself have asked.
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June 2023 by Google user
They have been my go-to for my business clients seeking better care and better costs as well as myself for my business. Out of several options given to my clients, CIB stands out all the time. Personally helped my business receive a better insurance package, premium, coverage compared to the other companies analyzed by a longshot. Cleveland Insurance Brokers knows how to make coverage affordable with great coverage. The team will go into depth of your coverage for a better understanding if it if you do have questions and are very patient with you as a client. My clients and I highly recommend Cleveland Insurance Brokers for insurance needs. We have seen significant savings and in depth description of the coverage when some of my clients and myself have asked.
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May 2023 by Anneli Smoke
They were fast and efficient, very professional. I will definitely use them again and highly recommend their speedy service.
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February 2023 by Eileen Kilbane
I met Jennifer near our respective work places. She told me that she was an insurance broker. I mentioned to her that I've been wanting to quote my auto insurance, but I've been procrastinating because I thought it was going to require a lot of time. She offered to look for me and within a day I got the quote with excellent rates! The whole process was so easy for me and I can now enjoy great rates for my home and auto!
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February 2023 by Rachel Cully
Chris was fast and helpful, I needed coverage asap and he got it done for me in no time. I highly recommend! Very easy and great communication the whole time.
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February 2023 by Michael Morris
Chris was very helpful and easy to work with the entire way through. I will be recommending him and Cleveland Insurance Brokers to everyone I know.
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January 2023 by Adam Craig
I needed insurance for my commercial property quickly. I contacted CIB and had insurance within 48 hours. Super responsive and professional. I dealt with Jennifer and she was terrific. Thanks!
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January 2023 by Jennifer Lortz
I was on a time crunch with searching for a new insurance company, and Jennifer Web took care of everything for me...my family and I couldnt be happier. Great coverage and an even greater price
