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April 2025 by Katy Braford
Tried to file virtually, ended up having to chase down our assigned tax pro in person after weeks of no response. Then had an additional wait after the tax pro made a mistake. No transparency on pricing made for a surprise bill at the end. Would not recommend.
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April 2024 by jim Galloway
Excellent staff and system.
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March 2024 by Henry Renzo
Daron was extremely greedy and unhelpful. We had a woman at this location do our taxes last year and she charged us the minimum fees on all documents totaling about 10% fee out of our return, she was great. Daron charged us $400 on a $1000 dollar return which was not necessary whatsoever. There were no changes in doccumentation between this year and last, it was a simple self serving change in judgement on his part. He was of no help in assisting us in filing our 2021 taxes either, even though we have an account, and all documents uploaded in the system, we had forgotten our password and he chose not to go the extra mile in helping us gain access to our account and resolving this previous year. He wanted us in and out as quick as possible so he could get his commission. Terrible service. Greedy. Will recommend all my family and friends to go elsewhere.
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April 2023 by Arthur Redel
I was able to make a same day appointment and got my taxes done quickly. It was a relief to get this done.
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March 2023 by Kylie Switzer
My tax prepare literally went above and beyond to help me get my max refund at the most reasonable price.
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March 2023 by David Kuperman
Friendly, professional service.
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February 2023 by Scott Richings
Denise was the best, got me in and out and was very thorough with everything , a joy to work with as usual
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March 2022 by April Markley
Mary Ann is very helpful and professional
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February 2022 by Sean Bryant
Had to pay out of pocket for tax prep. Couldn't get approved for a loan.y credit was worse in the past and I got approved through liberty tax.
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February 2022 by Ashley Dell
My tax lady was very helpful, very polite and made it so easy for me.
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February 2022 by Norma Adkins
The guy that did my taxes I give a 5 Darren
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August 2021 by Nicholas Ryder
Likely
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August 2021 by Carol Sedlak
Like Darren .
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April 2021 by Denise Scaggs
Convenience, also friendly and knowledgeable staff.
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April 2021 by Cheryl Harkema
The efficiency and professionalism of Mary Ann Terrigno, AFSP, 424 Bagley Rd, Berea,Ohio She demonstrates knowledge, experience and genuine care, concern for individual needs.
