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December 2023 by Heather L.
This store is great, the grooming salon is top notch. I had the best experience here after a horrible one in Middleburg heights. Emily was able to clip all the nails for my dog when he has trust issues after the Middleburg heights store did him in. I don't trust myself to clip nails so this is my go to, she has then since left the store to start her own salon but it seems like every groomer here is decent. There was a guy before that my dog loved and I wish he was still here. My dog was happy and energetic after each groom!
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December 2023 by christine turcoliveri
I literally dread going into this store. Everyone who I have encountered that works here is either extremely rude, or extremely strange. The other day the cashier screamed for the girl to come all the way from the other side of the store just to answer the phone while she rang me out, incapable of multitasking which seemed pathetic. Another gentleman that works there will open a paper bag (after you practically beg for it) and drops your items from 2 feet above, into the bag. I don't think I have ever encountered such unprofessional conditions, and I live in Cleveland. I only come here occasionally because it is close to my work and I have to get my dogs food from an actual pet store.
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September 2023 by Carolyn Unwin Hall
This pet store is unbelievably amazing. Their staff have always shown excellent customer service and they laugh at my dumb jokes lol. They entertain my 5 yr old when he asks to pet animals. My frog was sick and one of their staff reached out to me on fb to check on us. Like WHAT?! Wonderful humans really. I’m so glad they are only 2 min away. Love you all!!PS giving military discounts is amazing. Thank you!
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September 2023 by Joseph Byers
Residing in close proximity, I find Pet Supplies Plus to be an exemplary establishment boasting commendable staff. Without fail, each visit is met with a cordial reception and expedient, proficient checkout procedures.
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August 2023 by Samuel Galarza
The groomer Emily was great. Took our dog for her nails cut. Fast reliable and very patient with pets. Definitely will return.
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July 2023 by Traveling Bean
They have definitely changed things from when they first opened. I would originally try to come here to get Bunny supplies and at first they didn't have the supplies, but I have returned since then and they do carry minimum supplies like bedding, and food, which is closer to me then pet smart. However, I do have a cat and the food I typically buy him is the Blue Buffalo (small cans) in a box and they only had the large cans. I did end up buying other cans anyways to see if my picky cat would eat it, and he did like the ones I picked out or he was just pretending to like them because he does this. Anyhow, I will be back to get other supplies.
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July 2023 by John Byrnes
Great place to clean your cat after it makes a mess on a road trip. 10/10 self grooming station ???
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July 2023 by Jennifer Jakubisin
This is a great store,with great workers.Tyler has been so helpful and kind. I love the convenience of the location.
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July 2023 by Cindy H.
The staff is always friendly and helpful. They have a nice selection of treats, toys and health care. I am glad to have them in our neighborhood.
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June 2023 by Kevin D. Clark
These guys and girls always have what Fishstick needs. Had to get a benebone for my friends dog these are 6 yrs old.Made out if peanuts and in usa!
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June 2023 by Jerry Sedlecky
While the stories usually nice and clean be aware this is a chain or I should say a franchise so anything you buy from here if you happen to have to return it can only be returned here as I have discovered
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April 2023 by Joann Lupica
What is going on with the Berea store? The lack of respect and professionalism is so evident..the Fairview Park and Mdbg Hts store always deliver excellent customer service. When shopping in Berea you are made to feel that you are interuppting them by wanting your order rung up and gosh forbid if you tell them you have a coupon. I always think its so rude when you have to beg for a bag instead of them automatically bagging your treats. The manager is also never there..ugghh☹️
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March 2023 by Richelle Sado
Great store for local pet supplies. Leashed dogs allowed in store with you. It's so fun to shop with my dog! And get get special treats for my cat.
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March 2023 by Ashley Elaine Kopchak
My favorite location in the area. Great staff
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January 2023 by Kimberly Case
All of the sales staff are polite, friendly, and knowledgeable.The store is clean, organized, and well stocked. My dog and I enjoy shopping here. Thank you.
