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August 2023 by Stephen Walentik
My experience with US Bank has been horrible. I went into this location months ago to fund my business account to which they were very rude and unhelpful. Only offered me cash to fund the account with and when I asked about a minimum was told there was none. Well today I get a check for that account that it was closed due to the minimum not being met. This bank has been a joke down to sending me an email asking for me to email my account information back in a document unencrypted. I called thinking it was a phishing attempt; it wasn't. How unprofessional! I am off to another bank.
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August 2023 by Tim Walker
Wonderful staff. Always engaging, friendly, professional, and attentive to the needs of the customer. Highly recommended
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May 2023 by Donna Henson
Got my San Francisco 49er's football debit card! They may be in SF but they are Headquartered out of Boardman OHIO our 3rd unsung football team!
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August 2021 by Jackie Faust
I just Live the people at this Branch they know me especially Mary Brown she has always helped me along with all the other tellers all are have patience and kind although I’m unable to get approval for some plans this is a place of business and definitely hold no reservations regarding this Thank You All ?
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August 2021 by George, Just George
* EDIT* I was contacted by a very sympathetic representative from their social media relations department who gave me a number to get in touch with a district manager named Kaliegh. After several attempts to contact her, I can only assume that the problem is not that I was treated poorly, but that I left a negative review. I'll be closing my account and going elsewhere.Went in to open a new account, had the wrong type of account pushed on me by a manager who seemed distracted and slightly insulted that I was there. I went in two weeks later to switch the type of account and was again treated like I was unwelcomed. I'll look for a different branch.
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February 2021 by Bruce Milam
I can not speak on how they are as personal bankers, but they are very resistant to businesses. The several people I spoke with were very unprofessional and rude.If you have questions about opening a business bank account, expect to be placed on hold and to get no help.
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February 2021 by Richard Hunt
I stood outside for a 1/2 hour while two woman inside laughing and looking at me then to unlock the door to a man who just walked up and serve him 1st while I was 1st in line poor location I would expect more from a bank no class here go somewhere else
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April 2020 by Mimi Walker
Amazing helpful and courteous staff.
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October 2019 by Demoni Jones
Very rude on the phone.
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March 2018 by Arcturus
Very friendly and helpful staff at this location.
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June 2017 by Kassandra Scheeff
Why is it impossible to speak to an employee at my bank branch by phone? The phone number goes straight to a recording and suggests I call a 1800 number.
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December 2016 by Melissa Marini Å vigelj-Smith
I left this bank years ago because the policies are never in favor of the consumer.
