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“I have had the absolute best customer service from Salem Ohio Post Office. Over and over again I have had a pleasant experience. Extremely helpful staff. They seem like they honestly want to help you. Good customer service is rare these days. Figured I might as well give them some public praise.”
“Having had a terrible experiences with Northeast Ohio Post Office service on two recent occasions, I must say the persons who are part of the Alliance Post Office are some of the most professional, engaging, courteous and helpful persons I have ever dealt with in the Post Office branches. Not only are they responsive and understanding, they actually go above and beyond to make sure everything is correct. Specifically, I was having issues with mail being delivered from Mentor, Ohio, using the Cleveland diatribution facility on a guaranteed date. When the Alliance branch looked into it, they told me what was going on and then called me when it was actually finally delivered. I wish I lived close to this Post Office as I would ship everything from it. I cannot say enough good things about Nicole and Will as they are the most professional and honest Post Office persons I have ever experienced. Thank you for being so professional and making up for the other 2 branches. You are amazing.”
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“Had a great experience today! I went in not really knowing how I wanted to ship a few things and Sarah was so knowledgeable and very helpful! I didn’t feel that I was a bother as I’ve felt with other post offices and my items are well packaged and headed to their new homes!Thanks Sarah!”