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August 2025 by James Lawson
Always have the part you need, or can have next day, staff are helpful
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July 2025 by Patricia Hunt
Always helpful, and kind
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July 2025 by Cindy T
Spencer provided excellent customer service!
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June 2025 by Kolton Stayrook
Cannot answer the phone when the number is called now I get they maybe busy but proper phone and eticate means you answer the phone politely ask me if I can be put on hold once they do answer theyre professional and ready to help
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August 2024 by Extreme Enduro Riders !
Good chance you'll have to order parts. Then they will be wrong and have the right ones there. But you had to wait a day anyway.
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July 2024 by Eric Phillips
I went in to pick up some parts. Upon arriving I could tell everyone in the store was frustrated over something already. 4 employees two in the back the whole time while two in the front doing everything and getting frustrated about it. The two in the front likely due to their frustrations were very rude and unwilling to help. I asked if I ordered the parts online if I could use the summer20 discount promo. They said only if I order online but I could grab them while I was there. The woman assured me that was an option and her manager assured me that was fine. So I spent the money on my phone, got the discount and then was told I had to wait for delivery on the parts I just payed for that were sitting right there on the counter in front of me. This store is very obviously managed by someone who lets his frustrations affect his customer service to a degree of being rude towards customers. 1/10 due to customer service and the fact that it’s now 2 hours past the time I was told my parts would be delivered.
Came back to edit my review. Upon delivery they’re not even in their boxes and the band has been broken off of one. Absolutely poor service all around.
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July 2024 by Shaun Root
Extremely helpful staff!
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May 2024 by Rhonda Sue Brittain
See Rhonda - she's awesome!
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January 2024 by spunky girl
Haven't been there in quite awhile, which I guess is a good thing, considering I only drop in when my vehicle is malfunctioning and needs a part or something. I now have a 2022 Toyota Camry, but I used to have a 2013 Chevy Equinox. One of the headlights was burnt out or something on the Equinox and I stopped in to buy a new one and have it installed. A young lady was employed there at that time and she was the one who installed it for me, which was something I couldn't do so I thought that was respectable. Another experience was when another guy employee did a battery test for me right after Covid and he didn't act like he was going to die or anything from having to climb inside my unsanitized car for a second to check something, like they did at the AutoZone in Amelia. So, I haven't been there in awhile, but it would certainly be first choice if I had another issue with the car.
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December 2023 by Jay Schultz
Chubby blonde guy working there was rude. Which is fine, everyone has bad days. But said guy double charged me too for a lot of money. Guy answering the phones tried to get me to call corporate instead of even trying to refund me. Tried to get me not to call the manager but then when I did even the manager couldn't figure out how to refund me, I had to report it as fraud to my credit card company.
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December 2023 by JE Gilmore
Thanks Tim! New wiper blades much better than OEM. Your recommendations and installations are much appreciated.
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November 2023 by James Mowery
Great service. Fast friendly. in and out the door in 5 minutes with what I needed. Absolutely recommend
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September 2023 by Brenda Conley
Good for parts
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September 2023 by carmina howes
Always helpful!
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March 2023 by Corinda Childress
Dealt with a lady named Rhonda . She was excellent and I was pleased to know she went above and beyond her job title to share her knowledge and expertise in her field...
