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December 2023 by Jeremy Collins
Worst bank i have ever used in my life, everytime i try to make a payment it gets reveresed, and they keep removing and locking my bank account, which makes it to where i can not make payments at all, i have sat on the phone multiple times for hours with customer service for it to go nowhere. I do not recommend this bank anybody, ever. If you are thinking about using 1st financial bank, save your credit score and make a difference choice!
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July 2023 by Nike Air Max.R.I
Good ?
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May 2022 by Lou Chodosh
The local employees (Bexley) are terrific; however the bank’s processes leave something to be desired. I deposited a check by snap deposit, and it showed it was accepted. It never showed up in my account. I called and was told a human had reviewed it and rejected it, and I was never informed. Terrible! If I had written checks, they would have bounced. Also, tried for a home equity loan, and basically was told had to give them my IRA - not as collateral, but the money and shares so their investment branch could trade it!!! Not a good way to build a customer base!
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April 2022 by Why Neons
Terrible service and unreliable workers who will steal from you
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December 2020 by H T
It has been always nice customer service especially Cameron!!!
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October 2020 by Tes Bis
It has been always nice customer service especially Cameron!!!
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July 2020 by sugoom petroleum
I choose this bank based on my fantastic experience in Dayton area. It is so much opposite here in this location. I understand they use the drive through but that is not an excuse to ignore the customer waiting at the drive through. They do not give the receipt with the balance on it even if you tell them ten times. After waiting for 10 minutes they will ask you to wait at the parking lot for the receipt and the bank balance . Unfortunately I get the receipt without balance on it. Very inconvenient to me.. I have a business and I know how I fell if I get one negative review. But it will not any difference with my review to this institution as they are affiliated to big company .
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October 2019 by Big Dog
If you work normal hour Forget this bank. They still believe in the negative meaning of Banker's Hours.
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December 2017 by Steve Bertman
Not the best place to establish a student account for the teens. Overall I did not find the staff particularly caring, and this is not a bank I would choose to open an account for myself. Better off at a number of other different banks in Bexley.
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April 2016 by Jerome Schindler
Deposit rates not as generous as when it was First Bexley Bank but still better than most local banks. No long lines or waits compared to most other banks. Unlike Chase and many other banks this bank has not paid huge fines and penalties for misconduct.
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May 2014 by Accousta Sound
Checking and Savings only at this bank. Stay away if you are looking to get a home loan through them, the house has to be 100% perfect in order for them to approve a loan. Even if there is the slightest seller concession, they will not approve the loan and make you jump through hoops. There are much better banks in Columbus for mortgages.
