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September 2023 by TutorialTechHub
They refused to rent me a truck just because someone else was there and had an argument with them and thought i was with them . But i have my own license and there is no reason to deny me a truck if i have all the requirements. That manager needs to be fired
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September 2023 by Simone L
I cannot thank this location enough! They received a Uhaul truck from the Alum Creek location and I traveled from here to Charlotte, NC and relocated. They also set me up to go to the Whitehall location for my auto transport! Smooth process and I arrived safely! Cheapest way to get your car and items across state! Thank you!
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August 2023 by Jamey Scally
Basic uhaul place. Very clean , semi-friendly staff. BEWARE NEW PICKUPS!! YOU CAN EASILY LOCK KEYS INSIDE WHILE TRUCK IS RUNNING!! Defiantly get lock out insurance otherwise they charge over $200 to unlock ! Also watch billing I was double charged
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July 2023 by Isaac Hecker
We got needed a vehicle quickly for moving furniture and got it. The total cost of the rental was under $50, but then they charged a $25 cleaning fee on top of that. The fee was because we didn’t fold the furniture pads we rented. They said there were signs about folding them, but we never saw them and the representative we spoke with at the desk said nothing about it when we told him that we were leaving the pads in the vehicle. We would have folded them had we known. This feels predatory
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June 2023 by Bunnie James-Mason
The 2-person staff was wonderful. Not only did they help me, they helped each other. In addition to helping me with my U-box details, they helped me to update my account info and the alternate person access, too
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May 2023 by ANDREA CHAVIS
Needed to store a few items, so I chose this facility due to the location and the fact that this storage facility is climate controlled. I am so glad with this choice. This place is clean, the staff are very professional, but one particular employee...Katrina...she is top notch. Katrina went above and beyond showing me how to use the card to enter the facility, where my storage unit was, just making me feel very comfortable. Moving can be stressful, but Katrina eased away the little stress I was feeling....she had me laughing. I can tell she really values her job. U-Haul...you got a diamond employee(Katrina). I highly recommend this facility, if you're lucky to get Katrina...trust me you will be impressed.
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April 2023 by Darlene Lewis
They got me in last minnet because uhall on main street lost my resavation
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April 2023 by Dau
The empolyes make sure they take care of you
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February 2023 by Amy Saunders
They were very nice and polite. Excellent service to us and it was quick too. I would recommend this place to anyone.
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January 2023 by Dvyne Chic
Whew! Prices have increased DRASTICALLY. I moved from one state to another... pulling my car 3 years ago cheaper than what I paid a few weeks ago moving in state. practically 280 bucks for a uhaul. Smh
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November 2022 by David E.
Rented a truck for the day very nice & helpful workers! No issues, would recommend this location!
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August 2022 by Jeff Ledbetter
The staff was super friendly and quick. I would rent from them again.
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June 2022 by Paul Hudson
Quick fast and cistomer service is amazing
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May 2022 by Cecil Gulledge
The staff is great work with anybody make everything perfectly clear to you by the way they need more money on their check
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March 2022 by David H.
What can I say? Absolutely excellent customer service. Katrina was fast helpful caring funny and respectful. I would recommend this U-Haul store to anyone. Go, even if you are not lucky enough to be helped by Katrina at least say hi tell her what a wonderful person she is.
