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July 2023 by Yamilex A.
The worst service ever. The "supervisor" was very arrogant when talking to me. I honestly hate coming to this usps. -0 in customer service.
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December 2020 by H W.
This location does not deserve 1 star, but you're forced to give one. I can't explain how downward customer service has been throughout the years. Today (12/17) at about 10:36am, I walked in with a simple envelope to inquire about when my mail would arrive. I said good morning to the only black lady working and she did not respond. I'm sure she heard my deep loud voice over the mask. I then asked about mail times and she literally tilted her head and pointed to the COVID poster for me to read it and never said a word. I don't care how many times you get that question and how awful your life is, no one's living in utopia during this time anyways. After I left I said, I thought about coming back in and asking for her name, but she was not worthy of any more of my time. The more I visit Cleveland the more I understand why people say customer service is always lacking in the city. If you hate your city or job so much, make room for people who are more deserving and appreciative of job security. Today's front desk lady was EXACTLY what drives a city down under. The DMV had better social etiquette. You should be a ashamed of yourself.
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May 2017 by Rin BC
The nicest USPS workers are in here. Very helpful with posting online orders. Mail is typically sorted and ready to be picked up by 1 p.m.
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September 2016 by Michele B.
Really nice service, line moved quickly. Plaza leaves a lot to be desired, but this is the closest location to my house so will likely return. Friendly agents.
