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October 2023 by Kristin Belleman
If you’re needing auto work or a simple oil change and you want to have service by “the good ol boys” where you feel like you can trust them and they won’t steer you wrong, then look no further! I recently went here for an oil change and new windshield wipers and had great service. This is like a local ‘Mom and Pop’ shop and they’re a local 4th generation owned shop! I’ll definitely go back and would recommend them.
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October 2023 by Ryan Carmack
By far the best auto repair business in the tri-state ....wouldn't take my vehicles anywhere but dons !!!! AMAZING customer service !!! If I could give them a 10 star review I absolutely would
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September 2023 by Mark Porter
I live in Columbus and my son is a recent grad of UC working there now. Driving to work he heard a grinding noise he was concerned about. We assumed it was brakes. I called several places and Chris who answered phone was so helpful and gave me a fair estimate for brakes, I new this was the right place for my sons car. Turns out it wasn’t the brakes but he ran over a piece of metal that was stuck under car. Brakes do need replaced soon and the work will be done here. Thanks so much!
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August 2023 by richard bauer
I've used Don's Auto Repair for multiple vehicles over the years, and have nothing but great things to say about the service, quality and cost whenever a vehicle needed serviced. I prefer Don's over my local dealer service department any day.
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August 2023 by megan ransler
Won’t take my car anywhere else. Always do a full check up and send to you, then call a bit later to go over the details with you, super friendly!Service: Auto maintenance
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August 2023 by Mark Wheeler
Casey and his team were fantastic. Customer service was on point. Got me safely back on the road and I couldn't be happier. Thank you!Services: Tires
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July 2023 by Emily Woebkenberg
I highly recommend Don’s, I have had the best service here than any other auto shop. They send you a full inspection summary with details on each part of the car and never up-sell on work that isn’t needed. Prices are much better than any other shop I’ve taken my car to. Very friendly, customer based serviced!Service: General repairs & maintenance
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July 2023 by joyce prue
I've taken my car to Don's several times and have always had a good experience. I feel they are honest, friendly, courteous and not pushy. Their prices are comparable to any other reputable repair shop.Service: Oil change
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June 2023 by Brent
Did repair work on my car many years ago that wasn't authorized to do so. Had previous repairs and most times I had to go back to complete the work. Still have a headlight that points the wrong way. They put the rest of the car back together but said they couldn't fix that. I was upset with having to pay for a repair and only got heated words. These guys aren't worth it.
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June 2023 by Todd Albertz
These guys are awesome!! They have taken care of me and my families auto repair needs for years. I highly recommend.
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May 2023 by Anthony Downs
Best shop in town. Great people. Very friendly. Efficient service. And great prices. Thanks y'all.
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May 2023 by Zack Mullins
I brought my 2014 impala in because of engine issues to where it would shut off while driving. Upon reading all of the positive reviews of Dons auto shop I decided to entrust their mechanics to diagnose and fix my car. Boy, was I wrong. All of the repairs they made on the car only put a bandage on the real problem, which was the timing chain. I took my car back and forth to that shop 3 times for over a month while they did guess work repairs on my vehicle and acted like they just couldn’t understand what the issue was (even though I asked them multiple times to check the timing chain). $2,500 wasted on unnecessary repairs! So imagine my frustration when I get a “courtesy text” from Don weeks later asking how my car is doing just to be blatantly IGNORED when I expressed how my car was still having issues! I thought he would at least ask to see my vehicle again to rectify the situation but i guess not. I was just going to take this whole situation on the chin and not leave a bad review but that blatant disrespect under the guise of a courtesy text was the final straw. This whole experience was very unprofessional to say the leastEdit: Don gave me a call and apologized for his team not getting back to me. Although we were unable to figure out what exactly was wrong with my car, I appreciate him contacting me to discuss further options.Services: General repairs & maintenance
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May 2023 by Andrew Bloomberg
I had some issues with my 2008 Hyundai Elantra that I needed to get checked out, and I had been to the dealership before but was not happy with the service I received there, and it was very expensive. So Don’s was recommended to me by a friend and I went out there to have the issue checked out. They were super quick, had checked out the issue and done a full inspection for free in under an hour. They diagnosed the issue I came in for, and pointed out a few other mild issues, but were not pushy and were very transparent was was an urgent issue and what really didn’t need to be fixed right now. I had to get both sets of breaks replaced and was a little caught of guard by the price at first, but after some googling and calling around they definitely had a great price for it compared to other places in the area. I ended up having some other things fixed as well and they were able to provide me a loaner car for the day which was very appreciated so I didn’t have to wait around for hours like I did at the dealership. Overall, excellent service, excellent price, and all around just nice people working there. Will definitely be taking my car back there in the future when there are issues, even if it is a little out of the way for me.
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April 2023 by Jim Colyer
They were able to diagnose a rattling noise at our initial appointment that our former garage couldn't after us taking it to them multiple times. And it was a key suspension component that needed replaced, which could have been catastrophic if something broke while we were driving. We'll definitely use Don's again for both of our vehicles. And they text you a detailed inspection report with photos and recommendations when they look your vehicle over. Very thorough and easy to navigate on your phone.Services: General repairs & maintenance
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March 2023 by mitchell anderson
Guys are great. Super friendly, turned on a kids show for my daughter and had me out of the shop in no time
