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May 2023 by John D.
very bad and rude customer service Kenwood Rd Blue Ash OH 45242 fedex location, The person at counter was very rude for answering a simple question. Had the impression they don't want customer coming to the store to use their services. The people at the counter need to understand without customer they have no business. Would be better to start treating customer bit better. Its not like they offer service for free nor charity.
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July 2020 by Jen S.
I walked in to pick up my prepaid print order at 5:59 and was told "we close at 6. You cannot have it today." Amazing customer service. I'll keep that in mind for my future business.
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January 2020 by L P.
Walked in to get 5 prints. A older man with grayish/black hair and glasses later found out his name is David. Was on the phone didn't even look my way and stayed on the phone finishing up a call which was fine. When he got off the phone, he asked what i needed, I told him I needed few prints on thicker printer paper, he cut me off several times and wouldn't even look at my USB to see what I wanted printed and told me to "no try again" I have no time today. I been to this location and have seen him treat other customers this way as well. I have gone there several time to print a few things and it usually takes them 10 minutes tops but apparently he didn't have time. I was the only one in the store. Very rude and condescending . I went to another fex ex up the street and the person was so nice and gladly printed off what i needed and it took him literally 5 min minutes. David needs to find a new job or get the stick out of his butt.
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October 2019 by Brent W.
Total j*** working here the night of October 20, 2019. Rude, argumentative, condescending. Older guy with grey hair and glasses. Never ran into this in a Fedex before... nobody else in there- probably staying away to avoid this ahole