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March 2024 by Sandeep Gobburu
Wish I could give 0 stars
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December 2023 by Sam Physicist
It was very expensive for the room not worth it. Excellent
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December 2023 by Luna Lovegood
Nice place. Really good food. Room was very clean and smelled fresh. Televisions are too outdated, but that’s all.
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December 2023 by Diego V. Melo
***READ BEFORE YOU GO***The check in guy wasn't much eager to help me. He couldn't find my last name and don't even try other combinations of my name and two last names. I had to call travel agency etc for a simple thing. Everything else was standard except for the breakfast that the attendant was extremely helpful and really provided a good service. They should learn from her.
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December 2023 by Karen Lavelle
Very nice, clean, and great breakfast options. We had training 2 miles from the hotel, and Uber was efficient as well. All around, great
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October 2023 by Jimbo
Hotel is a little dated and could stand some touch-up work, but not a show-stopper. Rooms are clean and comfortable. Good location, plenty of restaurants around. Breakfast was top-notch.
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October 2023 by Ruby Napier
Great experience..Loved the serene location and the gorgeous lobby..Service was also top
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October 2023 by Lloyd Miller
Great Staff! Ken Handley, great story and just an awesome person! Mechalin, Matthew, Vickie, Jenn and Yatsen Customer Service couldn't be any better! Positive, engaging and great smiles. Really felt at home there! Thank you!Food & drinks: Breakfast omelets and pancakes was perfect. If I had steak with my eggs that would of been perfect! ?Noteworthy details: The Customer Service and attitude was the best! Really enjoyed the stay!
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October 2023 by Debra Forte
Hilton is not what it used to be. Keys didn't work, shower was weak and service was minimal.
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October 2023 by Mike Burnett
Would be all 5 stars except TV reception is bad at best. Kept losing reception and not a usable guide that was accurate.
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October 2023 by Cynthia Brenner
The rooms were nice but we were disappointed in the service, specifically housekeeping, during our three night stay. It was difficult to get housekeeping to stop at our room after asking multiple times, we had to put our full trash cans and dirty towels in the middle of the outside hall (where people could trip on them) to get them emptied and collected. After the third time asking for the trash to be collected, the desk handed me a trash bag and told me to empty them myself.The free breakfast was great and the staff was very courteous and helpful at least.
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October 2023 by Seann McInerney
This hotel.was clean and the staff was friendly. The breakfast buffet was adequate and there was plenty of onsite, free parking. I would definitely stay here again.
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August 2023 by Clayton Powers
Very good location by interstate71/75/275, and staff is amazing! So courteous, professional, eager to assist, and accommodating. Definitely recommend this hotel as the price compared to others and value you receive is excellent! Rooms were very clean and tidy, up to date. Allow pets for a $50 non refundable fee which is excellent as some hotels this nice require $120-$150 fee. Very pet friendly here also! They gave treats to my little dog upon arrival! Very welcoming, down to earth, comfortable atmosphere here at this hotel! Amenities are great too! Highly recommend if you are in the area! They received an above my expectations for price review. I am usually very critical of hotels.
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August 2023 by Katrina K
Excellent customer service. Special shout-out to Michelle the night shift manager ?. Due to cancellation and flights delays I had arrived at this clean and friendly staff members hotel 3am. Michelle was very understandable and charismatic lady….thank you Michelle ?. You made my week. I’ll definitely come back here in the near future. Highly recommend. Michelle, my ride ended up being over 277.00$ without tip ?. Crazy!
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August 2023 by vanessanA2371CU
Great housekeeping team! Everything was pristine clean and comfy. Bfast Buffet was perfect for someone on the run. Coffee is available most of the day for free and their lobby shop has all the necessities you may have forgotten @ home!
