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January 2024 by Austin Caldwell
Made a mistake however was understandable, was quick to admit it and help when they could. Very kind and knowledgeable and would definitely come back here in the future for my parts.
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November 2023 by Kristy O'Brien
Walked in needing a key fob battery and not having a clue about what type of battery or how to replace it. One of the managers could not have been more kind and helpful. He found the battery and replaced it even though the key fob was falling apart. In 5-10 minutes I walked out with everything ready to go. This was my second time going to this place and I will keep coming back. Folks are extremely competent, professional, down to earth, great in explaining the problems and solutions, and are very reasonably priced. Unlike other auto part stores, I feel they serve my best interests...not theirs. Highly recommend.
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November 2023 by Darrell Street
If you can't get apart they can. Great people
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November 2023 by TIM Ashton
Absolutely my go-to place for parts!
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October 2023 by Andrew Wright
Really friendly, great customer service would recommend if your looking for car parts this is the place to go
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January 2023 by Milton Durham
Super helpful, best prices and inventory around
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August 2022 by RahRah
Great crew, great prices. I got 2 tie rods for what I'd pay for one at any other parts store. Helpful and happy guys. Was a pleasure doing business!
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May 2022 by Jeanelle Cornett
The service was great thanks Jeff Cox
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December 2021 by Jamie Asquith
Steve and the team are amazing and offered to help me out with a battery. World-class service and will be sure to share with friends looking for parts in the area. Looking forward to using the clay-bar soon.
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December 2021 by Joe Kaufman
Friendly, knowledgeable staff to help with your auto parts needs. Saw them head out for product delivery to commerical clients.Seem like a good collection of staff members.
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December 2021 by Ez Wollen
Very helpful and friendly staff. I'll be going back that's for sure.
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October 2021 by Ricky Morris
Been going there for 30 years they're very good, know what there doing real good clerks good mechanics
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August 2020 by King Mo
Its was great cause I got what I was looking for. Battery for my wife's car. And the guys was super nice and friendly.
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May 2020 by Ryan Barnes
Hands down best Auto Parts store in Cincinnati. Awesome staff backed by quality parts.
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February 2020 by Leah Pittman
Thank you to KOI for their amazing customer service. I had visited an AutoZone near me on a Saturday for help with a part for my positive battery connector. They gave me a part but it didn't work. I visited the Blue Ash KOI and they were friendly and helpful. They gave me two possible solutions and the one that didn't work, I could bring back for a refund. They are courteous, knowledgeable and most of all friendly. I will definitely be using them from now on!
