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January 2024 by Ali Aldhumani
Great shop to take your vehicle to. My go to shop as they are honest with their work and reliable.
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January 2024 by Michael Leugers
Service was amazing. Battery died around the corner when I had two sick kids in the car. Matt came and jumped my car, I followed him back to the shop where they swapped out my battery in less than 10 minutes. Thank you!!
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January 2024 by Martin Kruse
Milton and the crew at Professional auto care are truly pros, they give you recommendations and will work with you towards payments, they have knowledge on different parts and brands from buying and customer use stand points and let you choose whether it be by brand or by price. They give you and estimated time frame from delivery, to repair, will even show and tell you the price up front with labor so you are not side balled. They are easy to reach out to you during the entire process as well and are not pushy when it comes to other work but will suggest how soon something will need to be done. They also allow you to drop off over night and have a drop box with envelopes if you need to leave vehicle when they are not around.
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January 2024 by S S
Had a flat tire on my way to work and was really distraught as it was my very first time dealing with something like this. Professional Auto care was nearby so i drove my car in. My first encounter was with Kerri at reception, who was so pleasant and was really wonderfully reassuring. She put me at ease right away and gave me so much consolation with her efficient manner and words alone. Within minutes, she and her husband Milton, who was the mechanic, inspected my car, put on the spare tire and ordered the new tires for the following day. Milton was so thorough in his consultation and recommendations and so very reassuring and efficient. I’ve always dreaded going into an auto shop (because I don’t understand mechanics) but this is the very first time, i’ve felt relaxed. Both Kerri and Milton gave me so much confidence with their knowledge and care that i didnt even get my usual anxiety attack at such a stressful event and day! I can’t thank these folks enough for helping me through that awful incident and for fixing my car so promptly and efficiently. I HIGHLY recommend this wonderful little business in Blue Ash and have them already saved as my first point of contact for all things related to my car from now on! I am so confident that even if they cannot fix it themselves, that they are knowledgeable enough to be able to recommend elsewhere as necessary! Thank you once again Kerri, Milton and team at Professional Auto Care, Blue Ash for all you do to help your customers ?
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November 2023 by Kenny (Kenny)
Nice family owned shop, quickly and efficiently removed and then reinstalled a throttle responder
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November 2023 by peggy Marcheschi
I would highly recommend this business. They are professional,, honest, and reasonably priced. They have exceptional customer service from making an appointment to service. I was well informed as to what needed to be done now and what may need to be done in the future, so I could anticipate. Milton is extremely knowledgeable and it’s obvious when he speaks about something needing to be repaired. I was referred to him from another auto place. They said “We send clients to Milton if we can’t figure out a problem. There isn’t an issue Milton can’t figure out”.
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October 2023 by Eric Turner
Milton is straight forward, explains the problem and the way to fix. Fair pricing and accommodating and friendly desk staff.
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September 2023 by Loren Schmidt
She went from growling like a bear to purring like a kitten! 10/10 service and communication from Milton and Kerry. They promptly diagnosed and explained my issue and worked around my schedule to fix it, affordably! Great experience overall.Services: Steering & suspension repair
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September 2023 by Robert Lee Martin
I was only there to remove the siding off the building but considering the amount of business they were getting, it appears that they are doing good work. They are friendly people that I can say.
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June 2023 by The Milford Family
Milton and his crew was very professional. The service was completed quickly and was priced very reasonable. Milton kept me informed on the progress and he didn’t just pick the most expensive parts, he gave me options. He pointed out other things that i needed (i wasn’t aware of) and most importantly he didn’t force me to get it done. Everything was recommended and even what order to get things fixed based on my finances. I’m definitely bringing my car back for the extra service that it needs. Thanks guys 10/10 would definitely recommend
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March 2023 by Rhonda mccabe
This is the only place I trust with my car! Jim is very knowledgeable, trustworthy, and fairly priced. I highly recommend!
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February 2023 by Paul Rose
I had an emergency tire repair.I called PAC, they got me in within 20 minutes. Repaired my tire and gave me an oil change, topped off all my fluids and I was back on the road ASAP.Would recommend them highly.
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February 2023 by Gary Kurtz
Needed work done on my daughter's car, called a few local places, then talked to Milton at Professional Auto and was convinced that he would be the best choice. Took car in and he looked at it immediately, determined the problems (wheel bearings) and gave me a verbal quote. He performed wheel bearing replacement of both rear wheels and used the new parts that I had purchased. He fixed an oil leak and changed transmission oils. He called us every day and updated us on the progress, even though it took only 4 days due to some parts that needed to be ordered. Very honest, trustworthy, knowledgeable, and skilled. It was a comfort to leave the car repairs in his hands. I am totally satisfied...thanks, Milton.Service: Steering & suspension repair
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February 2023 by Ernie Bonnoitt
This business is honest and does good work that they stand behind. Once I brought a car to them and a few days later something was working right and I when I brought it back to them they took care of it.
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November 2022 by Shirlaine M.
I cannot say enough good thinks about Professioal Auto Care. I am a single woman. My car dealership had given me a price for some major car repairs. I needed a second opinion and went to Professional Auto Care. I was treated so respectfully it almost seemed surreal. No one is this helpful or courteous any more! Long story short, they lifted the car on two occasions to inspect under it. They advised me on how to negotiate with the dealership and then refused to be paid because they only consulted with me. This is the place to go if you want honest customer care!
