-
October 2023 by Jojo Hull
McKayla Fryman is awesome!!! Belinda is awesome as well ! Best customer service
-
March 2023 by Syntheah Crist
I have lived here for years and would highly recommend this place! We are close to Kroger, Blue Ash Rec Center and in Sycamore SD. I have had nothing but pleasant interactions with the managers here. Also, a very diverse neighborhood ☺️
-
November 2022 by Kathryn O'Donnell
Don’t live here unless you like dealing with problems. We had lots of issues with the unit at move in that weren’t resolved for months or at all (water leak, hole in wall, several doors that didn’t shut, etc). The unit we got did not look like the show unit we viewed. Landlord special all over. Management was not helpful in the slightest with getting anything fixed. Our only shower had to be renovated while we lived there, and I asked for prorated rent due to this. I was just ignored. The AC is incredibly loud downstairs and ineffective upstairs, leading to high energy bills. In summary: overpriced, janky apartment with terribly inattentive management. We moved out as quickly as we could!
-
July 2022 by Stephanie G
The Walnut Creek Townhomes are very impressive! I have been looking for the right home for a while and this one is top on my list! Amazing quality, very clean, good price, the positive community is a definite plus, and the location is ideal. The manager Syrie showed me around and I was very impressed. She was so professional and nice and answered all of my questions; if everyone on staff is like her I'd definitely move here. Looking forward to what may happen!
-
February 2022 by Josh Murphy
The townhomes are super nice and spacious! They seem to be maintained really well. The manager, Syrie, showed me around and was very helpful. I’ll definitely be applying here once there’s an opening!
-
January 2022 by Nick Sakemiller
I looked into Walnut Creek and I have to say I was super impressed. It’s a great community and the manager I talked to (Syrie) was incredibly helpful and kind to me!! If only it were closer to where I work :(
-
January 2022 by Ella Hipsley
Syrie, the new manager, is very diligent and responsive!
-
May 2021 by S. Johnson
I've only been here a little over a month and am so impressed already. Office manager, Melissa, has been super kind and very quick to respond to any issues I've run into. Maintenance (Brian) has also been amazing! I'm looking forward to the upgrade on the fencing and patios this summer. I love my outdoor space! I'm happy with my decision to join the community here!
-
January 2021 by Tristan Lana
My wife and I have lived at Walnut Creek for almost a year now, and we love the location! The proximity to Kroger, Summit Park, and other local favorites can’t be beaten. The maintenance and leasing staff are also extremely kind and punctual!
-
January 2021 by Mary Reid
I have lived here for 16 years and seen a lot of managers come and go. I am very happy with BRG’s management of the property. The new parking lot paving is really nice. Melissa is very responsive as well! Thanks BRG! I love living here.
-
January 2021 by John Quigley Sr.
We have lived here 2 years. There have been a lot of improvements and they continue to make more. Very satisfied with present management. Mellisa is wonderful.
-
May 2020 by Niko Tzetzis
Glad we got in on the ground floor. We have lived here for 3 years now, and we are moving into a bigger unit at this same property because we have recognized the value.
-
February 2020 by Lisa Ling
This place is a complete disaster, and it's gone from bad to appalling. I'm so thankful we're out.
-
September 2019 by Bee Vee
This used to be a decent community but has took a nosedive since BRG properties bought it. We were hoping for improvements when a big company came on board but have been proven wrong in the past one year they have managed this. Messy management of paving jobs, refusal to do any maintenance/upgrades (even critical ones) citing "budget". They have scrapped even small benefits that either costs nothing or close to nothing. They have refused to reimburse the cost of Blue Ash rec center membership which the previous management always did. Every other BRG property in the vicinity has a club house /fitness center /pool, while ours has nothing. If you want to raise any of these issues, be prepared to get a call from their corporate or a mail from their lawyers. I guess if you are able, run away when BRG buys your rental community. Else just put up with everything they decide to strip you of and stay mum.
-
June 2019 by Sarah Busemeyer
I am a current resident of Walnut Creek Townhomes, and will be moving out in July only because I’m getting married. I wish I could stay, and I would prefer to give 4.5 stars if I could! The complex has been friendly, quiet and quick with maintenance. Ben the maintenance man is always nice, friendly and the office management (Melissa, such a sweetheart) is prompt with every request we’ve had. New management took over right before we moved in, and office staff have handled any issues as best they could. Typical leaks, clogs, toilet issues, spraying for mosquitos/bugs- all have been completed in timely manner. The area is beautiful and very convenient to the highways without being noisy. They include rec center fees, which is a very nice facility to use! The only removal of stars is because the upper management promised new windows in the Fall, which didn’t occur and effected our heating bill in the Winter due to the draft from older poorly insulated windows. Additionally they are currently removing fencing for the “back patio” area which is pretty much a useless space for us. The patio area will likely look much nicer a year down the road when all work is done, and to their credit they inherited the mess from the last management company. Our third bedroom is very tiny (7’x9’ish), and would be good for a small child’s room but is quite cramped for an adult, especially without much storage space. Overall, I have been a happy resident and would continue living here if I could!
