Chase Bank in Boardman receives positive reviews for its helpful and friendly staff. Customers appreciate employees like La'Tanya and Lita at the drive-thru, who are cheerful, patient, and go out of their way to assist with transactions in a polite and upbeat manner. The staff often make interactions pleasant and leave customers with a smile. The branch is convenient for those who prefer not to wait long or make appointments, as it allows for walk-in visits. When opening or updating accounts, staff members like Allison and Mara are praised for their professionalism and quick service, making the process easy and stress-free. Overall, Chase Bank offers attentive service and a welcoming atmosphere, especially at the Boardman location, where staff's kindness and efficiency are highly valued.
Excellent notary services and customer service help!
February 2024
always curtious and helpful!!!! They go above and beyond Anytime there is an issue or problem!!!
September 2023
Their drive up ATM never works. Chase as a whole has become one of the inconvenient banks to deal with in the area. They keep closing branches and getting rid of staff forcing you to use machines. I'm thinking about closing my account.
