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June 2023 by TheTriciatrains
Less than 0. Bad actor can spoil the whole company image. I wouldn't use this company to insure a ground mole.
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April 2023 by Anita Smith
I have had a claim for 890 days... Was told there was nothing they could do.
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August 2021 by Justin Evans
Allen Steinhauser has been fabulous. He has been attentive and understanding. To to it all of he actually keeps his word. When he says he will have a quote or call he really does. By far best agent we have ever had.
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August 2019 by Matt
Great insurance company, let Doug help you out with all your insurance needs. He's a great guy! Saved me over $100 a month
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August 2019 by Steve Zuppo
Great customer service! Awesome rates! Great staff!
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August 2019 by Raymond Smith
I have had Eric Dezee for my insurance agent for many years. I have complete trust in him. He knows insurance very well. He has the correct coverage for any and all my needs. As I have grown my business, Eric has insight to what was best for me. If he can’t give me the best product or price. He will tell me. He is honest. He has shown great character and integrity.
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August 2019 by Matt Bodine
I have used James and Sons and Marty Eich for many years for my personal and business insurance needs and they have been great. Marty goes above and beyond when it comes to service and has been a tremendous help during times when a claim needed handled. He is very knowledgeable in the various aspects of insurance and does a thorough job in making sure that you have the coverages that you need to protect yourself and your company. Highly Recommend.
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August 2019 by Joshua Harcarik
Fantastic customer service! Janette Cole provides my family with great no hassle coverage at better prices than we can obtain on our own!!!We started by having Janette Cole write a simple auto policy for us years ago and have since intrusted Janette with our automotive, cargo trailer, RV travel trailer, and recently our home owners policy!
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August 2019 by George Stephens
Linda Clacko is an excellent account representative! She went over all my available options and took the time to go over my best options for coverage within my budget. I highly recommend this company and her expertise.
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August 2019 by Mary Marshall
Representative Linda Clacko helped me so much. She answered all of my questions thoroughly and most importantly got me an amazing price for my insurance policy! Looking forward to working with her again!
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August 2019 by Stephen Scott
For 5 years On Target Outfitters has worked with Eric DeZee from James & Sons for our insurance needs. He has gone above and beyond to help us get the right coverage for our unique needs.
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August 2018 by Glenn Boros
James and Sons and Eric Dezee have met all of my insurance needs for my businesses. Whenever I have questions or concerns they are always available and very professional.
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August 2018 by Jason Colkitt
Best insurance company I’ve ever delt with! I used to be with Nationwide. They had an “error” with their computer system which canceled my automated payments. After my first delinquent payment (due to their “error”), they dropped my auto insurance without informing me. When I called in to clarify, they told me they couldn’t give me my home and auto bundle discount! The company where I work uses James & Sons and recommend them to me. Not only was there way less red tape but my agent Adam beat the original bundle price I had to work up to with my former agency! Love these guys!!!
