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November 2025 by Sav
We walked in on Black Friday to look around at mattresses and were immediately greeted with such kindness! Kim was a huge help even while she was helping other customers! She was kind and bright which can be hard to find on such a hectic day! Both staff members went above and beyond to help us find something that worked for us both mattress and financing wise! We did leave with buying something that day to be delivered (for free!!) Monday! I will definitely recommend anyone who needs a new mattress to head their way.
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November 2025 by chelsea spoonamore
Store was very clean, staff was super helpful, knowledgeable, and friendly! Kim was so sweet and really took time to make sure we were happy and finding the best mattress for our needs. Jay was very funny and helpful too. We can't wait to go to bed!
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November 2025 by Hayley Stuckman
Thomas was super helpful!
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November 2025 by Lori Bisconti
Kimberly was very knowledgeable. She helped us choose a mattress and box spring to be delivered in another state. We are very happy with our shopping experience and appreciate Kimberly’s expertise.
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November 2025 by Marika Kinloch
Too expensive. Not friendly service.
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November 2025 by vickie latshaw
Very happy with the service we received at the mattress firm in boardman. We are very happy with are purchases. Would recommend it if you are looking to upgrade your mattresses.
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November 2025 by Helen Ford
Kim was very helpful and friendly
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November 2025 by Zoe Rose
5 out of 5! Jay stopped me from bleeding to death, and made sure my back was comfy with the new bed I picked. Also, the other lady (I didn’t catch her name, sorry!) was welcoming as well. I doubt that I will ever go mattress shopping again in the near future, but if I ever have to buy one again, I’ll definitely be coming back :)
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October 2025 by Ashley Stricklen
Kimberly was AWESOME to work with!! She went above and beyond, was patient, extremely knowledgeable, and even stayed past her shift to make sure we got exactly what we wanted. I would highly recommend her to anyone searching for a better nights sleep!
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October 2025 by Kathleen Dubos
Absolutely pleased with product and customer service. Definitely recommend to family and friends.
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October 2025 by Bill Harrington
Our salesperson, Kim Schultz, listened well to our needs and was very responsive and informative without being pushy.
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October 2025 by Scott Jones
My experience at the Boardman Mattress Firm was excellent! Our sales associate was Kim Schultz. I sincerely hope she is working there when I purchase my next bed. Her knowledge of available mattresses is unmatched! It the 1st time in my life (I’m over 50), I went to buy a bed and the sales associate answered all my questions and then some. Thanks for all the great help Kim!
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October 2025 by Beca Cam
Ask for Kim!
Kim at Mattress Firm was awesome and very knowledgeable! She helped us find the perfect mattress and made the whole process super easy. She really listened to what we wanted, explained everything clearly, and never made us feel rushed or pressured.
We left feeling confident and excited about our new bed—and we can’t wait to get our mattress! If you’re shopping for a mattress, definitely go see Kim. She’s the best!
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October 2025 by Brittany Krcelic
Kimberly was our sales rep, she was amazing and knowledable on all things mattresses 😊 every question we had she had an answer and suggestions for us. We will definitely be back in the future for any other mattress purchases. 😊
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September 2025 by Pamela Bloom
Mattress Firm is the very best place to buy a mattress! Kim Schultz, the sales person, was so helpful and very knowledgeable! I would highly recommend this business for your consideration! I may need another mattress for our Florida home and Kim can order it for us from the Boardman store! This is a win, win!