-
December 2025 by Jacalyn McCullough
Excellent service, friendly staff, clean and comfortable waiting area
-
December 2025 by Jocelyn Buxman
Informative, kept me in the loop, courteous
-
December 2025 by Brandon H
Chris Brooks, and Chris Ross got me out of a tricky lease situation, and I couldn’t be more thankful. They both treated me like a friend, and explained every step of the way making sure I was informed, understood, and felt reassured I was making the right choice to get out of a bad situation. I appreciate the help, and I’ll be enjoying my new vehicle for quite a while. I couldn’t recommend these fine gentleman enough for your next vehicle, great work men. Thank you.
-
December 2025 by Mackenzie Clark
Mike Boggia has sold me 8 leases over the years and has been selling our family cars for much longer than that. He always makes our experience easy + as quick as he can. And he knows how to get us the best deals.
He will also be the first one to tell you when he doesn’t believe the deals are the best they can be, and he is honest! Never just trying to sell a car to sell it. He wants you to make a decision that’s right.
-
December 2025 by Doug K
Worse dealership ever all the Cochran stores . My 70 year old mother and I went to Cochran Ford and purchase a 2019 Buick encore. There was a check engine light on. They said they would fix it so they took car in back and 30 minutes later came back said all fixed . Put a new part in . When before made it out parking lot light came on again . Being a mechanic I know all they did was clear the codes to get the light off . So now was told they need to rest the diagnostic system. And took car back Monday. They had it for an hour or so and said they need to replace the Solenoid that goes to the gas tank. Well after having it for 2 or 3 days we get it back and with in a day light came back on. Take it back and told have to replace the wire harness which is on back order . 3 months later we ready to take car back in . We'll told can't give you a loaner car after they have done it last time so after a week they say take it to Cochran Buick. Well take car get a loaner think ok all going good . Then a text message trying to charge us for the repair and now the flex pipe is bad to . So for 500 for wiring harness and 700 for flex pipe . So I go to fors store and they say we will take care of it 2 weeks later and wire harness is no charge . And now flex pipe is only 600 to fix and now the battery is bad and will be 300 . Needless to say they aren't fixing the flex pipe and didn't even mention battery when we picked it up . I have all text and all conversation that I'm going to try and post here also. Don't trust Cochran all they do is lie and try to take your money .they don't care about there customers.look at the different in prise from beginning to end . What a joke guess they can make what ever price they want instead of doing what's right cuz wire harness quote I have on receipt is only 186 bucks . Update, I picked my car up yesterday and my hood is damaged a dent and pink shipping off after about 30 minutes. They had some kind of video of it showing there was a dent when I went in today to see the picture, I saw, they tell me it's from the Ford store. So I went and see my buddy at the Ford store and he asked the general manager if they would have pictures from Ford that is a negative Do you expect pictures or pictures for pictures or ford's pictures that they lie
-
December 2025 by Rob Swatsworth
Ray Lutz made our experience easy and enjoyable! We leased a 2026 Buick Enclave... perfect car for my wife to drive our Grand boys around in! Very happy with purchase and customer service at #1 Cochran Buick GMC!
-
December 2025 by Cynthia jones
The salesman Sean he was excellent . He explained and went far and beyond . I’ll recommend him if anyone is looking at a car there
-
December 2025 by Bob Batchelor
Chris is the reason that I come to your dealership.. I trust him and his staff..
-
December 2025 by Barbara Joyce
Helped me install ohio ez pass..PA had very specific requirements which frighten me to attach. OH doesn't require all the specifications . I was so happy he did it with oil change. Went the extra mile
-
December 2025 by Kimberlie Ivie
We knew exactly what we wanted and we are busy. The service was efficient and everyone was friendly from Charles to any staff encountered.
-
December 2025 by John Hough
Oil change and tire rotation in a timely manner thank you
-
December 2025 by James Miller
My check engine light came on before I got home. 2013 Cadillac ATS
-
December 2025 by Carol R
I have been taking by 24 Buick Encore GX to Cochran for oil changes and tire rotations for years. I also lease my vehicles through them and have always been satisfied with the service. However, after my last service appointment I had an error message after an alignment that stated my all-wheel drive needed service. I call Cochran service twice and both times it went to a voice mail box finally the third time I left a message. It has been 24 hours, and I have still not received a call back. I will try and contact them again.
-
December 2025 by Maggie Bu
Run!!!
-
December 2025 by lynne beauchamp
Very good. Everyone was very helpful.
