The Great Escape Youngstown offers a positive shopping experience for customers looking for outdoor products like pools, hot tubs, and patio furniture. Reviews highlight timely delivery and installation, with customers expressing satisfaction in their purchases, such as a new swimming pool and hot tub. Staff members, including Mike and Greg, are noted for their professionalism, knowledge, and helpfulness without being pushy. Customers appreciate the assistance in navigating warranty issues, as seen with a replaced rocker chair, and the attentive service received when seeking advice about pool supplies. The store is described as clean and welcoming, making it a recommended destination for anyone in need of pool or outdoor items. Overall, The Great Escape Youngstown is recognized for its exceptional customer service and quality products, ensuring a great experience for families and individuals alike.
Salesperson was very helpful and we got a great deal. Thanks.
March 2026
Alot of great selections what I want to do in the backyard to get a hot tub along with outdoor furniture. Their very nice, store clean, and you wont be disappointed what options you have to pay in cash rather than financing.
September 2025
Was turned away at Leslie’s because they were on lunch break, in the store I might add. Went to Great Escape. Had our water tested and got the chemicals needed to finish out pool season. The gentleman that helped us was very nice and carried 25 pounds of Alkalinity Up for me. Will be back again! Thanks !
