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March 2024 by Michelle Bobbert
I got knowledgeable help that I needed the second I walked into the door. Perfect!
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March 2024 by Sonya Bills
Ms. Nicole was very professional with great customer service.
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March 2024 by Tristan Tabor
Got the coolest eyeshadow palette from here
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March 2024 by Carissa Michener
The lady we had at the checkout was amazing. She was so delightful and loves her job. She was one of the nicest people we've encountered in a long time.
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March 2024 by Leep Frog
Been in here twice in the last week. Only once did someone offer to help me.Went in looking for a max coverage concealer.If I hadn't suggested products I had looked up, she prob wouldn't have been much help.No suggestions about any other products or brands.Customer service in my opinion has always been poor in all the Ulta's I've been in and this location was not an exception.If you know about beauty products this is prob a good place for you to shop regardless but if you don't, don't expect the employees to help you out much, if at all.I only shop Ulta when I have no other option, because of this.
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February 2024 by Madison Orlando
Shout out to Sue in the Skin Care department at Boardman ,OH UltraSue was very Helpful, Knowledgeable about product and within a short time of speaking with her I walked out with exactly what I neededThanks Sue
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February 2024 by KT
I cant give it five stars, but for a reason I can understand and sympathize with. I carry a big purse and I usually don't get dolled up to go shopping, so I know I look a little out of place in a beauty store. My last visit was one of the only times I was not followed around by an employee. I have no doubt that they have issues with theft but I think the biggest improvement that can be made would be maybe teach asset protection how to be more low-key or just have more interaction between customers and staff.Beyond that, most of the staff I have met is always friendly, almost always have what I am looking for, plenty of testers available, and people working the sales floor actually have product knowledge.
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February 2024 by LEESA BOKOSKY
Salespeople were wonderful
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January 2024 by Brandi Marinelli
First time I had ever been there. I got a gift card for Christmas. They had exactly what I was looking for!
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December 2023 by Brandee Beck
Love my hairstylist Jill
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December 2023 by Megan DeSellem
The employees are always so friendly and make you feel welcome in the store. The store is always clean and I can always find what I need. Any questions I've had or any time I've needed help I've gotten it. I haven't tried their other services yet but I definitely plan to in the future.
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November 2023 by Samantha Welch
I absolutely LOVE coming to this Ulta. I've reached out to corporate on occasion to compliment the staff here. Everyone is so friendly and knowledgeable, and whenever I need help or advice, they hype me up and make me feel so special and pretty while giving me the products that make me look fabulous.
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September 2023 by Jamie Huber'Gronka
No one wanted to help
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August 2023 by Aleksandra Bosnjak
Amazing staff. My grandma is older and we were travelling through the US and the sweet women at the back (where the blow dry area was) gave my grandma a water. I was shown many products that are not sold in Canada and i love them! Would definitely make a trip out just to come to this ulta!!!
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August 2023 by Toyoa Wallace
I went in today 4-5 employees totally ignored me, chit chatting at the register. Never asked if I needed help. After people walked in after me and was offered assistance...I walked out. I'm totally disappointed, I really wanted to buy a new skin care regimen. I really wanted help to figure out what would be best for me to purchase.