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May 2023 by Dustin Klavon
Bought a used 2014 Mustang with multiple previous owners and about 33k on the odometer in November 2019, had to drive multiple hoursto the dealership after finding the vehicle listed online. 3 and a half years and 30k more miles later, the vehicle has required nothing but regular checkups, is exactly what I wanted and paid for (and has been paid off for quite some time), and completed a multi day long journey both ways earlier this year.Dealership has a nice segment of their business catering to folks like me with used flips that, at least in my experience, was a great deal for both the seller and the buyer. Had to be one of their easiest sales, I was committed long before I stepped foot in the dealership and they knew it but I was still treated fairly and sold a great vehicle.
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May 2023 by Kenneth Palesh
Test drove a very nice red mkz here it was cool but I was after a black car not red. I'm not that loud after all :)
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May 2023 by Philomena Ann
Great experience overall! Love the service department as well!! Will buy from them again!
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April 2023 by doobiedaze420
We had some minor communication issues but they were resolved and we left with a nice truck.
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February 2023 by Ron Wagner
Went to the sale they are having and had an amazing salesperson. Didn’t push me and was very friendly. I would recommend anyone to buy a car here!
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February 2023 by Ryan Wiggins
Incredibly rude and very pushy, company would rather bank a sale than have any actual interest in the client. Your average comedic car salesmen.
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February 2023 by Addisen
Purchased a vehicle for 25k from this dealership - 6k down.Before purchasing it, they made a work order stating they were going to replace the front shock & struts and give it an interior & exterior detail.After waiting about a week or two for these parts to come in, I gave them a call and they had forgotten to even order them. A little annoying, but it was whatever. I just wanted the parts for the vehicle and they ordered them that same day. About a week went by until they got the parts and set up the appointment to replace the current shocks and struts and then detail it.I pick the car up, no cleaning whatsoever. The car still was making the same exact noise as it was before. I went back in, said something to Nate (who really needs to work on his attitude), and he tells me the Mazda guy won't be back in til next week and we could do the detail then. Told me to call or stop in again next week.. which I did, and he still wasn't there.I purchased the vehicle in May of 2022 and Nate gave me the run around til about August or September til I stopped bugging them completely. I recently reached back out to try and warranty the shocks and struts out so I could just take them to my mechanic (who confirmed that they did not install them properly or installed defective ones) to get them done PROPERLY.And of course as expected, it has been weeks since I have called and no follow up from Nate.Aside from the terrible experience with the shop, Christy was my saleswoman when I did buy the vehicle and she was great. The lady who runs the credit department is just as amazing and was very helpful with my buy and very educating.But, I really regret coming here and I wish I would've taken my hard earned money somewhere else.
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January 2023 by Glaby Glabo
Probably one of the best dealers around 10/10 recommended they truly do care about there costumers and take care of us
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December 2022 by Christopher K.
Always a pleasure to come here and even a quick visit for an oil change is done professionally. I'm always treated well.
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July 2022 by Ashley Peck
Just recently purchased a 2020 Ford Explorer we stumbled upon online from here. My husband contacted them and was able to discuss pricing and such prior with Christy, since we lived over 100 miles away. We made the drive the next day and worked with Aiden and Lisa. They were very kind, professional, and made sure are car buying experience was as comfortable a possible. The GM also stopped by that day and made sure to acknowledge us and thanked us for coming in. The show room has an awesome collection of cars and memorabilia. They even delivered my new car and pick up my old car a couple days later. Overall they have earned our future business.
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May 2022 by Kimberly Barton
Don’t take your vehicle here for service!We had our vehicle there three times and the detail job was still not complete.The third time we went back to get our vehicle, the detail guy came out and cussed and swore at us. He went back in and a manager came out and also cussed at my husband and got in his face yelling. He stated what do you expect, it’s just a used vehicle.They refused to give us our money back, because they did SOME work on it. Yet they claim they did the whole job.We paid for a job they did not complete. As you can see in the pictures, the dirt and debri are still there in obvious places.
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April 2022 by Lynn Johnston
This is our story. It was a cold snowy day when we drove by the dealership and seen a beautiful truck. So we pulled in to look at it. My husband loved it! When we got home I called to get info on it. The next day I went to Toledo and my husband went to the dealership. He bought the truck with a trade-in and cash. He was so excited and happy. I came home from Toledo and we decided to go for a ride. No heat. I also noticed no rear view mirror but I found that in the glove compartment. Why???? After that our neighbor came over and told us the rear passenger tail light was out. I called the dralership about the heat. The car had the original paper that was on the back window that had the box checked for"full dealership warranty" I wanted them to fix it. It's winter. It's cold. I was then told the car was as is. That they aren't going to fix because it was sold as is. That the paper on the back that was on it when we first looked at it was not true because they would never sell a truck that old with a full warranty. We paid $14700.00 for this truck. So to pacify, us they said take it to Tireman get an estimate on what it would cost and they would see what they could do. Now we are having the truck towed to somewhere we can trust and are not jerks because the head gaskets are leaking. No worries Lincoln you will be getting a bill from our lawyer. I have that original Full warranty paper. No way to run a business. Would not recommend. Not honorable.
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April 2022 by Nicole brogan
My daughte bought a used car from here. With in 2 weeks it started over heating. The used car manager was extremely rude when we asked for them to fix it it tyrned out to be l m a "hose" that came off 2 weeks later started over heating again. Called them and they were even ruder. Agreed to pay half due to it now being a broken radiator cap. The car continues to overheat and the engine light is on. The manager refused to talk to my daughter stating " I am not putting any more money into that car". She paid over $15,000, for a broken vehicle. NEVER BUY A USED CAR FROM THEM
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February 2022 by George Goodrich
Great customer service and a dynamite staff. My family and friends all use the service department. Honest family dealership. It's quite refreshing.
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October 2021 by Hannah Lietaert
I cannot say enough good things about my experience (with the repair shop specifically). When I originally brought my car in to be looked at, they told me the inspection would take about an hour. Along with it actually only taking an hour, multiple employees came offer to talk to my friend and I and offer us a drink. The part came in within their estimation and they were quick to fix it the morning I dropped off my car. As a young woman, I felt very respected and not like I was being taken advantage of by any means. They explained to me what the problem was in a way that I would understand, but not in a way that would make me feel d**** All the guys were very helpful and genuine! Highly recommend.
