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October 2022 by Phil Hellriegel
This bank understands the meaning of customer service. While traveling from out of state and not having a Chase branch in my town, I needed to address my deceased mothers account in yet a 3rd state. The branch manager, Sarah, made several calls and emails to rectify a situation that was created elsewhere in another location. She worked tirelessly and would not accept an incomplete resolution sending me down the road to deal with this at a later date. Everything was resolved during my impromptu visit. I highly recommend Chase bank especially the bowling green location.
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October 2022 by Michael Russell
Absolutely awful bank that had terrible mobile banking and even worse customer service! Absolutely worst bank ive ever banked with!
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September 2021 by StephandDuck Kapp
Terrible customer service. Teller reaked of last night's stale vodka.
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August 2021 by Robyn Perry
Love this place. Have experienced nothing but great customer service.
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June 2021 by Nick Brock-Kyser
Pick a different bank Waited on hold for hours, blown off, and lectured for being frustrated. The local branch no longer appears capable of actually doing anything. They cannot help you and will leave you on the phone forever for everything before disconnecting. Terrible ATM availability locally.
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May 2021 by Kimberly and Michael Hester and Kapp
Terrible customer service. Teller reaked of last night's stale vodka.
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December 2020 by E. F.
The branch manager was very respectful when he called about an issue with my account. He gave me great advice on managing my money and using the Chase app. Definitely recommend.
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December 2020 by Josh Keatley
Staff is very friendly and nice. Great experience. Thank you!