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January 2024 by Talia B.
DO NOT WORK HERE IF YOU ARE A PERSON OF COLOR. A manager made derogatory comments about an employee. And all he did was go to an Inclusive class with a slap on the wrist. I worked here and they fired me in my 90 days because I clocked in during the grace period. I was never late but only had grace period clock in. THEY KEEP FIRING POC. They over worked my friend without any manager in Pick-up.
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December 2023 by Abby Z.
One of the worst customer service experiences i've literally ever had. Rude workers who were unwilling to help and one girl rolled her eyes at me when I politely interrupted a conversation between two workers to ask for assistance.
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April 2023 by Rob S.
It's the nicest Kroger I've been in.
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March 2023 by Robert Egolf
The bakery has been a favorite stop of mine since I moved here several years ago. I don't eat many cakes but those that I have gotten are delicious. I don't often see cookie cakes like at some other Kroger stores but occasionally they are around. One of the best stops is the donut racks. You can find a wide variety of donuts. I personally feel the eclairs are the best! Towards the end of the day they put the donuts in boxes and sell them cheaper than earlier in the day when they are fresh. Overall this is a great stop to make when visiting Kroger!
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March 2023 by M.J. S.
Visiting BG. Tried to order online for pick-up. "Order can't be processed". Error message. Customer service: "well, this is the first time you've used this service. Wait 24 hours and try again." Nah and thanks for nothing. Disclaimer: I've never been a fan of Kroger and appreciate deeply the chain is not in my home market.
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November 2022 by Stacey S.
I guess I am done shopping at Kroger's. I hate that they monopolize the big grocery market in this area, wish we had choices like Publix or Winn-Dixie. Always rude, only half stocked shelves, and absolutely no polite staff. I realize all businesses are currently shortstaffed, but there is no reason, when you ask an employee where some thing is, they waive their hand vaguely and say out on the sales floor. If I had a clue where it was I wouldn't be asking you would I? Then, in ringing up several small cordials at the self check out, I had to show ID. That's fine I totally get it! However she was rude about asking for it, and could not care less than she did about her job. Definitely going to avoid Kroger from now on. Overall a bad experience. I know that there are shortages, but from what I understand Kroger doesn't have shortages other than shortages of people to stock their shelves. Certainly not interested in retaining business since they monopolize this end of Ohio
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September 2022 by T S
Excellent baked goods
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August 2022 by James Carnahan
Awesome store with shining and sparkling workers that are very polite.
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June 2022 by Tammy W.
one of the most craziest places , they hire people to dance and sing. yup they hire people to have fun and play. the place smells like fish inside the employees have scowls and look very unpleasant and scary. the new employee are dancing and singing and playing oh and if you ask for help they say " we got hired to dance and sing" you have no choice to ask grumpy scowls to wait on you. but I mean if I has to work with dancing singing people I guess I would be mean looking. the managers look very over bearing and stalk the employees or so that's what it looks like but they don't bother with the singing new hires they hired. they do not follow minor labor laws . while in line the bagger was asked if he could work overtime , he responded fed with that's against minor labor laws and they said yes but we need your help and it will pay extra.. someone needs to call health dept on the fish stank small and someone needs to turn them in for breaking minor labor laws. they need to stop hiring new people to dance and sing, that's not a pleasant sight for customers. treat your workers better so they are not scowling and just be nice to your people !
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February 2022 by Heather Wiechman
They're baked goods are delicious
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February 2022 by susan harms
I was served quickly. Service was polite and pleasant.
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February 2022 by Tamara Stubbins
Excellent baked goods
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June 2020 by Stacy W.
It's a Kroger and it has Kroger things and does expected Kroger stuff. The staff are nice. The store is clean. The restrooms are clean. Publix is the best grocery store but for a Kroger, this is a good Kroger.
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April 2020 by Thad Sowinski
Great place happy people. Love shopping there.
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April 2020 by Nicole Vollmar
our big store is stocked (with what is available !!) , clean and they have so many employees restocking !! love it !!!