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November 2023 by Caleb Skaggs
After looking long and hard for a vehicle for over a month and a half I finally found one and purchased it from Nate at Thayer Ford. From the start to finish he made the whole process seamless and super easy. I saw the truck listing on Facebook marketplace around 8:30pm central time and messaged Nate. He immediately responded and he is in eastern time so it was 9:30pm. I was shocked. I am in bowling green KY so driving just to look at the truck was out of the question so I requested more pictures and a walk around video of the truck and Nate told me he would get them for me as soon as he got back to the dealership the following day. Sure enough at 7:30am the next day he send me a detailed video and multiple extra pictures. Once I decided I liked the vehicle we proceeded to work on a deal. Nate and I quickly agreed to terms on a very fair price and with a small deposit he agreed to hole the truck for me for 3 days until I could make the 12 hour round trip to get the truck. Fast forward 3 days when I arrived I found that the truck was exactly as listed and in near perfect condition especially for a 3 year old vehicle. Nate already had all the paperwork ready to complete the purchase when I arrived and I was in and out in less than an hour including the time it took for a test drive. He even had the truck detailed and filled up the tank for me. All in all it was a 10 out of 10 experience and I highly recommend Nate and Thayer ford for your vehicle needs.
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November 2023 by Madeline Thompson
We came in looking for a nice safe car for our brand new baby and Cody Allen helped us tremendously! He was straightforward, super helpful and patient and he landed us in a nice ford Taurus!I would recommend him to everyone!
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October 2023 by Frank Croskey
Just picked up a Bronco Sport from Thayer Ford last night. I have been working with the Thayer team for many years now and have purchased several Ford and Nissan vehicles through them.Great place with good people to work with. Last night, Rob Farish worked with me staying late to get everything completed, nothing was rushed and I left once again with a great experience!I highly recommend the Thayer Team for Sales and Service!
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October 2023 by Conner Hannah
Jim was a pleasure to deal business with! I drove from Columbus while he prompted having the car available and detailed followed by solving all my concerns pertaining to my now new 21’ Trailblazer. He satisfied my confidence in making the big purchase . Thanks Jim and Thayer Ford!
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October 2023 by Adam Koch
Outstanding dealership! Thayer Ford is an exceptional company with great employees. The entire transaction was smooth. Nathan and the entire team went above and beyond to find the truck that I wanted. Great price. Great Service. I highly recommend Thayer Ford.
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September 2023 by Matthew Ketner
Ordered a Maverick with Thayer Ford and received it a couple of weeks ago. Overall, my experience with the two salesmen Chris (retired) & Jim were very positive. They did a great job with being honest about the sales process and what the wait times are going to be for the order. I appreciate their honesty way more than empty promises.That being said, I had overall good experience with the finance department. While I understand the nature of their work, they weren’t too aggressive with their extended warranty sales pitch as I’ve seen with other dealerships. Additionally, the price was fair and honest such maintaining price protection on the order.Overall I gave Thayer Ford five stars due to their integrity as a dealership.
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September 2023 by Chris C
We worked with Jim to purchase a new Explorer for our family after my wife's car was totaled by another driver.Sales staff and buying experience is still 5 stars. We purchased her Chevy Sonic (now RIP) from Thayer Chevy back in 2013.Excellent experience all around.We will continue to purchase and have vehicles serviced at Thayer.
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September 2023 by Jason S
I ordered a Ford Maverick and the customer service was excellent. Jim handled all of my inquiries while I waited for delivery and made the process easy and fast when it came time to pick it up. Great truck and a great dealership.
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August 2023 by Scotty Herr
Bought a used 2018 fusion, Robert was helpful and let us do a test drive before the purchase. We came from Michigan and so far so good. Waiting on the title in the mail, but he made sure we got the michigan tax rate which helped us save money.
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August 2023 by roberta olang
Go here get a good price, a fair deal and great service!!!. Robert helped me get a car for my mom within a couple of hours. Test driven, detailed, and financed quickly. He answered all my questions, very friendly, and knowledgeable, I got the price I wanted and left knowing if for any reason I could contact him and he would answer all my questions. I felt respected and treated fairly. Thanks Robert!!!!
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August 2023 by Natasha
We had such a great experience with Rob Farish at Thayer Ford. From the moment we walked in the door until we drove away in our new Explorer, Rob was so kind and helpful and the entire process was smooth and seamless. Thanks again!
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July 2023 by Ryan May
Worked with Robert on a used F150, the process was extremely easy. The truck was as advertised and Robert responded very promptly to all questions and was a significant help. Thanks again Robert!
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June 2023 by Pam Fahle
They were amazing !! We walked in on a Sat around 1:45 with no low beam headlights, they looked at it, did some trouble shooting, thought it could possibly just be bulbs, so we were scheduling an appointment for Monday since., It was closing time, one of the mechanics said do you just need bulbs? I can stay and do it now! they stayed over. ( they close at 2;00) put two new bulbs in and were very helpful and pleasant , I would always recommend Thayer!Pam & Dave Fahle
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June 2023 by Kathleena
Excellent service from Robert and the whole team. They got me in and out, no playing games like other car dealers do. Love my new car.
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June 2023 by Brandon Durst
Had a great experience. Friendly and helpful staff made the experience fast, affordable, and were very informative throughout the experience. Thank you Rob Farish for the help and kindness you and your co-workers showed me, it was appreciated greatly.
