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February 2024 by Tonia Wells
Very fast and efficient. Parker was very friendly and informative. I will definitely be back. Great crew all the way around
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February 2024 by Darren Raymond
Dan and David are the sweetest most helpful human beings on the planet.My girlfriend and I had a messed up oil change from Walmart and the two of them were absolute saints in helping us get a new oil filter right at closing time!Absolutely outstanding service.
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January 2024 by Kayla Hill
Went for an oil change and talked to the manager who was super polite and helpful! The tech working on my car noticed that I had new headlight bulbs and asked if I needed to replace mine. I said yes but I was just gonna do it when I got home. He said “well we can just do that for you since you’re already here.” Little acts of kindness like that make a huge difference in people’s days! Thank you again!
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December 2023 by loretta warner
Went in for an oil change but midway my darn tire valve came off. Daniel was the auto technician and didn’t hesitate to run to Belle tire and had the tire repaired for me. Thank you going far beyond your job duties. You are the best!!
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December 2023 by Katelyn Warner
Thank you Daniel very much for taking time out and going above and beyond to help me and getting a stem from belle tire for my tire. I appreciate that very much!!
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December 2023 by Alison B.
BUYER BEWARE! If I could give 0 stars I would. Went and had my oil changed at Valvoline in Bowling Green on Main Street today and now my car is blown up. Not even 5 minutes down the highway my car starts making awful noises and stops accelerating suddenly. I tried to make it to the off ramp near the roundabouts and nearly got hit. Then my car completely shut down between the two roundabouts. Two guys from valvoline came out to check it, and sure enough all the oil was gone. When my brother came out to tow my car for me we took photos while it was lifted, and the gasket for the oil filter was put on over the old one. It is 100% Valvoline's fault. The manager tried to tell me it was a "part defect." If I hadn't had my brother there with me I'm certain they would have tried to push it under the rug to avoid blame when it is absolutely their fault. My car is only two years old with only 30,000 miles on it. This is absolute BS...I understand mistakes but it's not as if they over cooked my steak at a restaurant, this could have gotten me killed on the highway. And on top of that I'm out of a car for who knows how long because someone couldn't do their job correctly. Absolutely ridiculous. It's under investigation and I've filed with claims. But just wanted to warn everyone NOT to go to Valvoline on Main Street in BG if you like having a running car. I was getting ready to head to Michigan today to visit a friend and thought I'd be safe and get my oil changed first. Instead I nearly got in an accident on the highway and have a blown up car. Save yourself the trouble and don't go here. Clearly none of them know how to do their job.
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December 2023 by Joanna Smith
I always have a good experience with the team that works here. They’re very friendly and do a good job.
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November 2023 by Drew Hertzfeld
They were fast and friendly. The only problem is the price. It's insane what they want for a simple oil change.
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September 2023 by Keira
James the manager is friendly and helpful! He offered to personally drive over to my apartment in BG so he could remove the splash shield that was half hanging off the undercarriage of my car (I don’t own a jack and my car sits low to the ground). That way I could safely drive it to Valvoline and have them repair it, free of charge! He went above in above and beyond to assist me while knowing I’m a college student far from home. I appreciate him and his team’s service!
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August 2023 by Amanda Lovejoy-Mogk
They are always so nice and welcoming! They're always quick to let you know something's an issue, without trying to sell you something! I drive from out of town to see them!
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August 2023 by Cathy
I called and asked for a price for an oil change for my Toyota Prius, full synthetic oil. They quoted me $75, I told them I had a $25 coupon, so I'm figuring it will cost me $50+tax. Wrong! After my coupon, the total bill was $82. They ignored me when I told them what I was quoted. Also, on the windshield sticker, it said my next oil change would be in 3k miles. With synthetic oil I change it every 10k miles. I am a widow who was taken advantage of.
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July 2023 by Kenzie Kennedy
Fast service, friendly staff. Will definitely come back
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June 2023 by John Blunk
Manager there was a legit awesome ni b.s kinda guy..would go there again..great service
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May 2023 by James Allen
Super quick, dude was very nice. Thank you
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April 2023 by Bree Davis
Great service. I was in today because I need an oil change. Super nice guys. Love going to this locationService: Oil change