-
February 2024 by Me
so, i just got a call from the Coffee Comp. asking for my CC number again. i have been getting Coffee from them for 2 years and have only given my card out one time when i started using them. the lady with some rudish under tones said well it most have fallen off. ( what does that even mean ) the owner gets on and seems even more less interested of why this happen with his company ( the one that is Supported by a lot of Small Businesses ) tell me we do not keep cards on file. 1 i was told it fell off 2 was told they don't keep them 3 then was told only keep last 4 numbers of a card. ( Make it make Sense ) the owner should act or at least pretend to care that my and maybe many others info has come up missing. this is when happens when you start to get greedy and lay off most of your outside work force, so i just got a call back that now they have it BUT it was not linked to my diner after 2 years of ordering coffee. they all seem to be a little snotty as they are right and we are wrong. this will be my last order from them.i just got a 4th call in less then 30 mins. by the owner telling me he will be in today to get his equipment. lol. not after you just charged me 116.00 and will not stop the order, you may have it back with the 3 bags are done. SIRlooks like i am not the only one saying,Disappointing sales service from Caruso. Our company account was set up by an executive within and then I took over the ordering, etc. however, I found the office staff very unhelpful and condescending. A huge disappointment for a locally own company and as a native Clevelander, I hope this isn't a reflection of our city if Caruso's is dealing outside the area.
-
January 2024 by Nate Frost
We've been ordering Caruso Coffee wholesale for a few years now. The sales staff is always very helpful to give suggestions on coffee that matches our needs or familiar flavor profiles. Our favorite is Café Italiano for Espresso and Hylander Grogg for our drip machine or pour-overs. We've also tried smaller batches of Ethiopian Yirgaheffe and Jamaican Blue Mountain. All varieties we've had are fantastic.
-
September 2022 by Christine Barris
I had a cup of medium roast withhalf & half at Hopkins this morning, I can’t remember a better cup of coffee, ever! Now I’m on the hunt to find where I can buy it for my home.
-
May 2022 by Aaron Newman
Jillian was incredible. I had a coffee at a local restaurant, She was able to track down what is was and direct me to the place to get it. Amazing service. Thank you
-
December 2021 by Brent Lane Photography
Possibly the BEST local coffee. Need a perfect dark coffee? I HIGHLY recommend Dead Man's Curve. Mike and his team will go above and beyond to make your experience perfect.
-
December 2021 by Kathryn Pluto Crestani
I love the Erie Island Coffees. High quality local product. Ordering online from Caruso’s is great because I like to stock up when there’s a sale.
-
August 2021 by Bob Barna
I apologize for the negative review I left on 8/2/21. My order for 8 lbs of Fireside Blend had not arrived after nearly 2 weeks, and I assumed my order had been screwed up. However, it was simply delayed because the demand on Caruso’s July Sale resulted in a backlog. Our order arrived today, and we can’t wait to try another roast from the wonderful Caruso’s coffee collection. We have LOVED every one of the Caruso’s coffees that we have tried. ❤️
-
May 2021 by tim Townsend
Bought this coffee at a Friendship Truck Stop, been forever since I had coffee this good!!!!
-
November 2020 by Joe Watson
Absolutely an awesome business. Mike and his staff are fantastic. Amazingly fresh coffee roasters and the best smelling office in North East Ohio.
-
November 2020 by Lara E Grabowski
I was employed at the local Arabica Coffeehouse eight yrs ago & used Caruso's Coffee as our distributor. I looked forward to doing my inventory check to see what I needed to order each week. The sales staff were all very efficient, friendly & knowledgeable in the all the company's products. The delivery was prompt. And ever since that job I have recommended your company to friends and family alike. Kudos & Keep up the fabulous work. ☕?☕?☕?
-
September 2020 by Bill Dawson
Stop being rude and arrogant to people
-
September 2020 by Christina J.
I ordered Zack Bruell coffees on September 7. USPS tracker shows a shipping label was prepared for my order on September 8, but as of the time I am posting this the order still has not been received by the postal service to ship. Very disappointed.
-
July 2020 by yusuf farah
The loading docks are tough. For 53ft trailer, the only Way to get in the door is from blind side, which is also tight . The building entrance is tight as well. This Is very small place don’t come here at night time.IT is hard to see and not suitable for overnight parking. Other than that they are quick to unload and good people in there.
-
May 2020 by Lara Grabowski
I was employed at the local Arabica Coffeehouse eight yrs ago & used Caruso's Coffee as our distributor. I looked forward to doing my inventory check to see what I needed to order each week. The sales staff were all very efficient, friendly & knowledgeable in the all the company's products. The delivery was prompt. And ever since that job I have recommended your company to friends and family alike. Kudos & Keep up the fabulous work. ☕?☕?☕?
-
July 2019 by Lezley Arnold Zender
Love love love the snickerdoodle whole bean from Caruso’s!! Would love for it to be available to purchase online since we have moved out of the Cleveland area!!