-
January 2025 by Thomas Faessel
Coogan’s “Reliable” Appliance is more than just a name. My furnace gave out in the middle of the night and by early afternoon of the same day they had me squared away with the part that I needed. Great Work and Thank you Again!
-
December 2024 by J L
This was the best experience I’ve had with any business in the valley. I felt like I was doing business with family.
Long story short, our 30year old furnace- blower motor was failing. Being the holiday and in between jobs, my goal was to hopefully just find a motor and replace it myself. Most of the places in the valley were only interested in doing the job at a high cost, or sell me an over priced eBay motor that I still had to wait to arrive at my door. Coogans sold me a used name brand motor, and solid good condition for a very, very affordable price and on a Sunday afternoon. They were very patient with my questions making sure it would be the right one. These people literally are in my phone book.
Thank you guys very much.
-
December 2024 by Jessica Blazak
I needed a furnace inducer ASAP - brought in our broken one. They matched it perfectly, offered a more than reasonable price on a working used one, and we have heat again! Thanks so much again, Alex!
-
December 2024 by Katrina Oberle
My husband just left a review, but I also wanted to do so as his review was for the last time he utilized your company.
Last summer my daughter’s oven stopped working. You helped us find the correct element to fix her oven. What could have been an expensive replacement for her, ended up being an easy cheap fix.
Then my parents oven stopped working in August, once again your staff was amazing to determine the part needed. Another easy fix cheap fix!
The staff is knowledgeable and so helpful! Great people and company!!
-
December 2024 by Chris Oberle
Great service! Needed a part for mother in laws oven. Was excellent in service, even getting up from his lunch to find my part. As well as educating me on few things I didn't know. Very knowledgeable! prices were exceptional! Nice to have small business quality !!100% Recommend
-
December 2024 by Ellen McCroskey
Alex and his businesses have helped our family in so many ways. From getting us a great used set of appliances to emptying an apartment for us, the Reliable crew has been fair, helpful and a pleasure to deal with. I highly recommend their services!
-
December 2024 by Solar Carpenter
The disrespect my grandparents encountered today was unacceptable! If this is how you talk and treat your customers then I feel absolutely awful for your future ones. How’s it feel belittling a 60 year old man? How’s it feel to spin your tires out in our drive way, thinking your bad ass? Didn’t you think you could’ve damage our windows with rocks or our neighbors? Or fling mud everywhere ? Does that make you feel like you’re better? I can almost guarantee if me or my husband was there, absolutely no one would’ve said anything ignorant to my grandparents. Learn how to communicate to your customers RESPECTFULLY and maybe take into consideration how your attitude makes them feel. If you don’t like your job, then get a new one! Understand that the mistake was on the company! DONT TAKE IT OUT ON YOUR CUSTOMERS BECAUSE YOUR COMPANY MESSED SOMETHING UP AND IT WAS YOUR JOB TO REPLACE IT. My grandfather had just came home from having a stroke. So I hope you feel really good about yourself. Calling my grandparents “trash” because you had to fix an error caused on your end is absolutely unbelievable. Never again will my grandparents go through your company. I hope no one else does in the future as well.
-
November 2024 by James Beaver
I will never go there again. I will go to the Appliance Connection in moundsville they have the best used and scratch and dent appliances and the best warranty in the valley
-
November 2024 by Denzil Malson
Great selection of appliances from people who know what they're talking about at amazing prices. Definitely check here before buying new!
-
November 2024 by Kasie Chastain
They worked with me and my crazy schedule consistently, until we could get the job done! Flexible, hardworking, and affordable! Super thankful.
-
September 2024 by DLH
We are business owners who had a problem with our dryer starting after 8 months. We arranged for a repair but the repair person was not able to make it the first day. The second day we kept waiting and we got a call from the owner, Alex. He came out to our shop and got it working quickly and did other things with the duct work to make sure it would improve the dryer's efficiency. He was super polite and answered all our questions. Just a great experience with Alex. Highly recommend his business! Thanks again Alex! We'll be back when in need. (We are no relation or friend, just a customer.)
-
September 2024 by Carrie B
We often deal with Coogan's Reliable Appliance. They are always prompt and friendly. They have great deals and lots of choices.
-
June 2024 by Joshua Baer
This place is too cool.
-
March 2024 by Thomas Poczontek
Total con job.. sells you a over priced, dirty, appliance that breaks down quickly then charges you astronomical service price. Claims just to show up! Then makes a half way effort to look at your appliance and claims it is your fault they can't do anything. Charges you $120 per hour and then leaves you with a still busted appliance after trying to pitch to you to come down and buy another over priced appliance and gives you pennies on trade in on the appliance You have already bought from him. That he is going to take and fix cheaply and resell it to someone else. The same price he sold it to you in the first place for. Total rip off save your time and money and take your business to a reputable company Furthermore, I wouldn't be surprised if most of these 4 and 5 star reviews for this place were made by their friends and family and are actually fraudulent reviews.
-
November 2023 by Kyle Colby
The owner has such a great attitude about everything! My very first impression was that he has a spark for serving his community
