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November 2022 by Lacey Burch
I give it a one star because me and my husband stopped their multiple times and nobody's ever in the office or I'm a lot during the business hours wasted my time and money to nobody being in during business hours we were interested in a specific vehicle we'll be looking somewhere else somebody that's actually in the office during business hours you want business have somebody on my during your business hours
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July 2022 by Jamie Hoffman
I couldn't be more upset. I work 2 jobs and need a vehicle to get back and forth. I trusted this place when they assured me the car was good to go and the oil had just been changed. I bought a 2008 Ford Fusion and have had it 55 days and heard a knocking noise only to find out I have a blown engine and the oil hasn't been changed in at least a year. I called them and their response was there's nothing we can do you bought a used car. Oh there was something they did how could I forget they quoted me a price twice as high to put a used engine in it than anyone else. Now I'm out 6 thousand dollars plus the cost to repair it.
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December 2021 by Derek Thompson
My daughter purchased a vehicle with cash from this car a lot. She was so excited it was her first vehicle and she saved up this money for a long time the guy also guaranteed it was a great vehicle and would run for a good while for her to get back and forth from school (college) and work. In the first week the motor on the windshield wipers blew. Two months later the engine completely blew up. 60 days!!!!! It was a complete lemon. I would never purchase from this guy AGAIN!
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September 2021 by Terry and A
Dodge Avenger $861.00 later and over two weeks in the shop, and still not right. I had to pull the radio out and fix it because they knocked the clip loose inside the radio and it was stuck on the volume button, now the blend door actuator is bad because they switched it around testing it, and stripped the gear, it's clicking even when turned off. The glove box fell out because they did not put the restraining cable back on; white insulation was blowing out the vents and lots of new rattles, and thanks for the big scratch on my dash. I should have done it myself but could not climb around under the dash yet. Now I have to do it myself anyway. Had it one day when heater core went bad. Plus they shorted the key system and box out and had to tow it to *** ***** Dodge and cried to me because they had to pay for that. They also raised my bill 200.00 when I went to pick it up. They already charged me 69.00 for flush and said it was fixed. On top of that, I had to look up what was wrong because they could not figure it out. PS they will not send a receipt for the work or the estimate my wife called two weeks ago said they would mail it. Can you imagine two weeks to replace a heater core and I'm now the bad guy, after they said they appreciated me being patient. He said pay your Bill and get the **** out and do not come back. I bought two cars here since November both had problems; the transmission went out two hours after I bought the first car. So much more to this story.
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June 2021 by damays99
Temp Tag ran out. (I needed title) On my own. Car needed repairs at time of sale. Could have given a heads up.
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April 2021 by Jessica Butler
Bought a nice Lincoln and had minor issue he took care of it and it’s so nice and couldn’t thank him enough good place!!!!!!
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February 2021 by Matt Sevcik
Friendly, fast and made the entire process simple. I had a minor issue with my truck a day after purchasing it and called Glen to inform him. He bought the part, had it sent to my house and paid for the installation. It's service like that that will keep me coming back.
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February 2021 by Weston Keevert
I bought the 2014 jeep cherokee and we love it very nice jeep. Glenn was very friendly and the services was very fast. I would recommend this dealer to anyone
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February 2021 by Joseph Antill
Couldn't find it
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October 2019 by Elliott Zuppa
Just drove 4.5 hours to look at a truck.I couldnt be more disappointed at this point. If I could leave no stars for this review i would. I asked him yesterday on the phone if it was dependable and he said absolutely, you will not be disappointed. I was looking at the truck and the one tie rod end was so loose it was ready to separate. It was missing a lug nut, turn signals in the back didnt work. To top it off it had a fresh ohio safety inspection sticker! I was there a total of 10 minutes. Do not recommend this dealer at all
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August 2019 by Victor Seifert
Not very good place in my opinion
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April 2019 by Keturah Keyser
Just bought a jeep patriot from them awesome place. Very nice and friendly guys that work there and they put us into a vehicle with no problems. Great prices and interest rates. Will definitely go back if I needed another car. Highly recommended.
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November 2018 by Chris Unknown
First of all, my credit is terrible. Told them that right from the start. Of course I heard they can work with me blah blah blah. I was optimistic I was going to be rejected even with a good down payment. He told me to give him an hour and he will call me back. Half hour goes by, he calls. "Well, like you said, your credit is almost rock bottom. But, we can actually do it. " I was floored! They even took off some of the listing price so I could afford it. Long story short, I'm a very happy customer and would not only come back, but would also recommend them. Thanks for the read and thank you Steel River Auto!
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March 2017 by Mike Jackson
Bought truck off of them had an issue they fixed it right away no problem no issues after that a year later still nothing would highly recommend
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January 2017 by Sammi Johnson
This place sucks. They have no clue what they are doing. The owner plain out lies to people.
